Customer Success Manager, UK
Customer Success Manager, UK

Customer Success Manager, UK

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support and grow our UK customer base in the education catering sector.
  • Company: Fast-growing startup on a mission to digitalise contract catering.
  • Benefits: Exciting work environment, career growth, and the chance to make a difference.
  • Why this job: Join a dynamic team and help shape the future of contract catering.
  • Qualifications: Experience in customer success and a passion for helping others.
  • Other info: Be part of a vibrant startup culture with endless opportunities.

The predicted salary is between 36000 - 60000 £ per year.

Ready to take on a key role in one of the fastest-growing startups in the Nordics? Kanpla is on a mission to digitalise contract catering, and we’re looking for a Customer Success Manager to help grow and support our UK customer base – with a strong focus on the education contract catering sector.

Customer Success Manager, UK employer: Kanpla

At Kanpla, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Customer Success Manager, you'll benefit from extensive professional development opportunities while contributing to our mission of transforming the contract catering industry in the UK. Join us in a vibrant startup environment where your impact is valued and innovation is encouraged.
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Contact Detail:

Kanpla Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Success Manager, UK

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those already working at Kanpla. A friendly chat can give you insider info and might just get your foot in the door.

✨Tip Number 2

Show off your skills! Prepare a portfolio or case studies that highlight your experience in customer success, particularly in the education sector. This will help us see how you can make an impact at Kanpla.

✨Tip Number 3

Be proactive! Don’t wait for the job to come to you. Apply through our website and follow up with a friendly email expressing your enthusiasm for the role. It shows initiative and keeps you on our radar.

✨Tip Number 4

Prepare for the interview! Research Kanpla’s mission and values, and think about how your experience aligns with our goals. We love candidates who are genuinely excited about what we do!

We think you need these skills to ace Customer Success Manager, UK

Customer Relationship Management
Communication Skills
Problem-Solving Skills
Project Management
Stakeholder Engagement
Analytical Skills
Adaptability
Knowledge of Contract Catering
Technical Aptitude
Team Collaboration

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about helping us grow and support our UK customer base in the education contract catering sector.

Tailor Your CV: Make sure your CV is tailored to the Customer Success Manager role. Highlight relevant experience and skills that align with our mission at Kanpla. We love seeing how your background fits into what we do!

Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for this role. Be personal, be genuine, and don’t forget to mention why you’re interested in working with us at Kanpla!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Kanpla

✨Know Your Stuff

Before the interview, make sure you understand Kanpla's mission and how they aim to digitalise contract catering. Familiarise yourself with the education sector's specific needs and challenges, as this will show your genuine interest and help you connect your experience to their goals.

✨Showcase Your Success Stories

Prepare examples from your past roles where you've successfully managed customer relationships or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.

✨Ask Insightful Questions

Interviews are a two-way street! Prepare thoughtful questions about Kanpla’s current customer success strategies and how they measure success in the education sector. This not only shows your enthusiasm but also helps you gauge if the company aligns with your values.

✨Be Personable and Engaging

As a Customer Success Manager, building relationships is key. During the interview, be friendly and approachable. Smile, maintain eye contact, and engage with the interviewer. This will help them envision you as a part of their team, fostering a positive impression.

Customer Success Manager, UK
Kanpla
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  • Customer Success Manager, UK

    Full-Time
    36000 - 60000 £ / year (est.)
  • K

    Kanpla

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