At a Glance
- Tasks: Process orders, support sales, and provide top-notch customer service in a vibrant office.
- Company: Join KANLUX, a leading lighting company in Europe with a dynamic team.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Other info: Exciting opportunity to work in a fast-paced, expanding office in Leeds.
- Why this job: Be part of a growing team and make a real difference in customer satisfaction.
- Qualifications: Experience in customer service or sales is a plus; Polish language skills required.
The predicted salary is between 20250 - 24750 £ per year.
Submit your CV and any additional required information after you have read this description by clicking on the application button.
KANLUX is a leader on the lighting market in Europe. We employ 350 employees in Europe.
Due to sales growth, the UK branch based in Leeds is seeking a dynamic, proactive person to join our team.
You will aid in all aspects of processing orders and general administration duties in a busy and expanding office.
Experience in the following positions will be appreciated: Customer Service Specialist, Sales Specialist.
The successful applicant will also be responsible for
Communicating with customers via email and telephone.
- Ensuring sales order details are correct and prices current
- Supporting the sales team
Providing general administrative support to the office.
Preparing small shipments for customers.
Essential
The essential duties and responsibilities of this position include, but are not limited to:
- Processing customer orders, including system entry, pricing, and filing.
- Work closely with the team to ensure the smooth running of the sales department.
- Maintaining accurate customer records including price lists, purchase orders, providing proof of deliveries, copy paperwork and POS literature when required.
- Maintain good working relationships with customers by helping to resolve issues and providing a high standard of customer service in general. xgikmsk
- Answer sales calls, provide product information and quotes over telephone and email.
- Daily contact with the office in Poland
Experience / qual
Please click on the apply button to read the full job description
Leeds Sales Office Administrator / Polish language employer: KANLUX
KANLUX is an excellent employer that values its employees and fosters a supportive work culture in the vibrant city of Leeds. With opportunities for professional growth and development, you will be part of a dynamic team that thrives on collaboration and innovation. Enjoy competitive benefits and the chance to contribute to a leading company in the European lighting market, all while working in a friendly and engaging environment.
StudySmarter Expert Advice🤫
We think this is how you could land Leeds Sales Office Administrator / Polish language
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at KANLUX. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like KANLUX before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Leeds Sales Office Administrator / Polish language
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to KANLUX:Your cover letter is your chance to shine! Tell us why you want to work at KANLUX specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at KANLUX!
How to prepare for a job interview at KANLUX
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
