Despatch Operative in Evesham

Main purpose of the role: Supports the Logistics Shift Manager delivering the operational goals and objectives for the shift and maintains quality of service and sku/finished product integrity.

Job Responsibilities:

• Supports the Logistics Shift Manager delivering the operational goals and objectives for the shift and maintains quality of service and sku/finished product integrity.
• Able to be flexible and able to work in different areas of the supply chain and become multi-skilled as an “all-rounder” sometimes at short notice and without change to your working pattern or hours of employment.
• To ensure that Process and Systems Compliance is adhered to and followed/attained for all actions, taking full accountability for delivering performance.
• Corrective action, as highlighted by performance reporting, is implemented on time and to specification as advised by shift managers.
• Is an enthusiastic, positive, self-motivated and pro-active team player, committed to successfully achieving the goals and objectives of themselves, the team and the Company.
• Remains willing and prepared to support and help fellow team members, as well as prepared to accept and adopt new challenges and changes in operations.
• Strictly adheres to the Health and Safety policy and regulation across the business.
• Ensures that all other company and departmental regulations and guidelines are rigorously adhered to at all times by all team members.
• Ensure the efficient and accurate handover/receipt of finished product from the Production Team.
• Ensure for the timely, accurate and efficient “pick” of finished product matching our customers’ needs and deadlines.
• Ensure for the timely, accurate and efficient loading of finished product matching our customers’ needs and deadlines.
• Ensure the timely and accurate provision of documentation in relation to our dispatched product.
• Ensure all product is to specification including the recording of temperature - reporting all non-conforming product to shift manager.
• Follow and uphold the company policies, procedures, and activities in place necessary to maintain the safety, quality, authenticity, and legality of the finished products manufactured and distributed for sale.
• Ensure for the effective and accurate documentation within the relative activity.
• Ensure for the accurate and efficient use of information technology and databases where appropriate.
• With the help of the Engineering department maintain temperature regimes and records.
• With the help of the Health & Safety department maintain temperature regimes and records.
• With the help of the technical department maintain temperature regimes and records.
• Accurate and timely customer service reporting.
• To ensure you understand your initial tasks and subsequent tasks during your working period.
• As directed and or scheduled – to ensure the right items (i.e. SKUs, bye products or finished product) is: The right item in, the right place, at the right time, in the right condition and is rightly recorded.
• To liaise with your manager or his seniors to ensure the designated activities are completed “on time and in full”.
• To liaise with your colleagues whenever required and work in teams if necessary to achieve the stated aim.
• To complete designated documentation on a daily basis accurately, legibly and is identifiable as your individual work thus providing traceability.
• To ensure issues are dealt with in a timely and safe manner.
• To notify and highlight any errors, anomalies or safety issues.
• To ensure and record safe use of mechanical handling equipment notifying any safety issues to your line manager that would prevent the safe use of such equipment.
• To use equipment and/or technology as may be required.
• Communication: To ensure the Shift Manager(s) are kept updated at all times and report any issues which could impact upon SKU or finished product flow.
• To ensure you fully understand your shift manager's briefing before the shift begins.
• To assist in the proper takeover/handover between shifts.
• To enhance positive working relationships with all other departments.
• To undertake project work as directed by your manager(s) and ensure that the project is completed, and the outcome is reported back.
• To partake in performance appraisals.
• To actively develop your skills and competence in support of the business needs.
• To act and respond to instructions in a timely manner.
• To ensure that you always adhere to all company policies and procedures.
• To work in a safe and due diligent manner at all times.
• To work in a manner that is compatible to standards/KPIs and achieve personal productivity performance targets.
• To accept and encourage personal development in such matters as training, efficiency improvement and information technology advancements.
• To remain flexible and aware that constant change and development will be normal.
• To complete any other duties to meet the needs of the business.

Job requirements:

• Numerical skills.
• Able to use a computer and understand and use basic spreadsheet applications.
• Able to work accurately often at speed.
• Timely and punctual.
• Thorough and methodical.
• Flexible – has the ability and skills to work in a different area of supply chain at short notice.
• Previous logistics and/or warehousing experience desirable.
• Ability to communicate clearly written and verbal.
• Good team worker.
• Adherence to instruction whilst communicating potential improvement and/or highlighting challenges.
• Experience in operating MHE desirable.

Company Benefits:

• 20 Days holiday inclusive of Bank Holidays.