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- Tasks: Help customers adopt cutting-edge software in the AECO industry and enhance project coordination.
- Company: Global remote-first SaaS company revolutionising the Architecture, Engineering, Construction, and Operations sector.
- Benefits: Remote work, bi-annual trips, flexible hours, and a supportive team culture.
- Other info: Join a dynamic team recognised as a Best Managed Company by Deloitte.
- Why this job: Make a real impact by guiding teams to maximise their use of innovative technology.
- Qualifications: Experience in AECO, BIM, or VDC; strong communication and training skills.
The predicted salary is between 50000 - 65000 £ per year.
If you are coming from the AECO world and enjoy helping project teams get more value from the technology they use every day, this is a role worth exploring.
We are delighted to be recruiting for a global, remote-first SaaS company providing software solutions to the Architecture, Engineering, Construction, and Operations industry. The business launched its coordination platform in 2012 and has grown into one of the leading integrated collaboration platforms for project teams across construction, infrastructure, and manufacturing.
Using video game technology and cloud-based workflows, the platform allows users to bring 3D and 2D coordination, automated clash detection, issue tracking, and stakeholder communication into one unified environment. Today, thousands of companies around the world use the platform to improve coordination, make faster project decisions, and reduce costly rework.
Having recently been awarded Best Managed Company by Deloitte in both 2024 and 2025, the company continues to go from strength to strength. The recruitment of this role is an important part of that continued growth across North America.
The business is looking for an Industry Consultant to help customers successfully adopt the platform across their projects, teams, and day-to-day workflows. This is a customer-facing role sitting within Client Services, where you will act as a product and workflow specialist for AECO customers. You will support onboarding, training, implementation, user engagement, and long-term adoption.
You will work closely with Territory Sales Executives, Senior Territory Sales Executives, and Territory Account Managers to help customers understand how the platform fits into their project environment, how to use it effectively, and how to build stronger coordination habits across their teams. This role would suit someone who understands BIM, VDC, construction coordination, design delivery, project delivery, or construction technology, and enjoys translating that knowledge into practical guidance for customers.
Where you will make a difference
- Customer Onboarding & Enablement
- Deliver structured onboarding sessions and customer training tailored to different roles, experience levels, and project environments.
- Help customers understand practical ways to use the platform across live projects, supporting faster time to value and stronger monthly active usage.
- Provide workflow guidance around model coordination, issue tracking, communication discipline, and collaboration between project stakeholders.
- Support customers in making the software a natural part of their day-to-day project coordination process.
- Solution Support for Sales & Account Growth
- Partner with Territory Sales Executives during customer conversations, helping to deliver clear product demonstrations, technical validations, and workflow-led solution workshops.
- Support renewal and expansion readiness by helping customers strengthen their usage habits and clearly demonstrate value across teams and projects.
- Identify common customer use cases, repeatable best practices, and scalable workflows that can be shared across the territory portfolio.
- Act as a trusted technical and workflow partner to both customers and internal commercial teams.
- Adoption Problem Solving
- Investigate adoption challenges and propose practical, sustainable solutions.
- Help customers align the platform with their existing tools, project processes, and internal ways of working.
- Focus on long-term adoption rather than short-term fixes, helping customers embed better coordination habits across their teams.
- Partner with Product Managers and internal technical teams when deeper product support is required, ensuring the customer receives a smooth and joined-up experience.
- Customer Engagement & Collaboration
- Build credibility with customer champions, BIM/VDC teams, project users, and wider stakeholder groups through strong industry understanding and clear communication.
- Provide structured feedback to Product and Revenue Operations around customer trends, adoption blockers, feature needs, and recurring workflow challenges.
- Share examples, learnings, and customer-facing assets internally to improve how the business supports and enables its customers.
- Spend meaningful time in the field with customers, including visits to customer offices, project sites, and industry events where needed.
Who you are
- You have proven experience within the AECO industry, ideally across BIM, VDC, coordination, design delivery, construction delivery, or project technology.
- You understand how construction and design teams work in the real world, and you can translate that understanding into clear, practical guidance for customers.
- You are confident explaining workflows, training different types of users, and making technology feel approachable rather than complicated.
- You are comfortable presenting, running workshops, leading customer conversations, and adapting your communication style depending on the audience.
- You are curious, solution-oriented, and able to quickly understand a customer’s project environment before recommending realistic next steps.
- You may already have experience supporting SaaS implementations, digital adoption, construction technology rollouts, or project-based software adoption.
- You are highly organised, performance-focused, and comfortable managing multiple customers, priorities, and internal stakeholders at the same time.
- You are comfortable working remotely as part of an international organisation, collaborating across time zones, cultures, and teams.
- You are willing to travel regularly to customer offices, project sites, internal meetings, and industry events when required.
Why Join Us
- Awarded Best Managed Company by Deloitte in 2024 and 2025
- Bi-annual company-wide trips, including Armenia in 2023 and Switzerland in 2025, with more to come
- Remote-first working environment
- High flexibility
- Opportunity to work with leading AECO customers across North America
- Strong international team culture
- Innovative and collaborative working environment
- Employee-focused business with great working conditions
- Opportunity to play a key role in helping project teams get real value from one of the leading coordination platforms in the AECO industry.
Industry Consultant in Reading employer: Kane Selection Ltd
Contact Detail:
Kane Selection Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Industry Consultant in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the AECO industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research the company and prepare to discuss how your experience with BIM, VDC, and construction technology can help their clients. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It’s a small gesture that can make a big difference.
✨Tip Number 4
Apply through our website! We’ve got loads of exciting roles, and applying directly helps us see your application faster. Plus, it shows you’re genuinely interested in joining our awesome team!
We think you need these skills to ace Industry Consultant in Reading
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in the AECO industry. We want to see how your skills align with the role of Industry Consultant, so don’t hold back on showcasing your knowledge of BIM, VDC, and construction technology!
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, it’s crucial to demonstrate your ability to communicate complex ideas clearly. Use examples from your past experiences where you’ve successfully trained or guided teams, as this will resonate well with us.
Highlight Problem-Solving Abilities: We love candidates who can think on their feet! Share instances where you’ve tackled challenges in project coordination or technology adoption. This will show us that you’re not just about theory but can also provide practical solutions.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at Kane Selection Ltd
✨Know Your AECO Stuff
Make sure you brush up on your knowledge of the AECO industry, especially BIM and VDC. Be ready to discuss how these concepts apply to real-world scenarios and how they can enhance project coordination using the platform.
✨Showcase Your Communication Skills
Since this role involves a lot of customer interaction, practice explaining complex workflows in simple terms. Think about how you can adapt your communication style based on your audience, whether they're technical users or project managers.
✨Prepare for Practical Scenarios
Anticipate questions about onboarding and training customers. Prepare examples of how you've successfully helped teams adopt new technologies or improve their workflows in the past. This will demonstrate your hands-on experience and problem-solving skills.
✨Engage with the Company Culture
Research the company’s values and recent achievements, like being named Best Managed Company by Deloitte. Show enthusiasm for their remote-first culture and be ready to discuss how you can contribute to their innovative and collaborative environment.