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- Tasks: Help customers adopt cutting-edge software in the AECO industry and enhance their project workflows.
- Company: Global remote-first SaaS company revolutionising the construction tech space.
- Benefits: Remote work, bi-annual trips, high flexibility, and a supportive employee-focused culture.
- Other info: Join a dynamic team recognised as a Best Managed Company by Deloitte.
- Why this job: Make a real impact by guiding teams to use innovative technology effectively.
- Qualifications: Experience in AECO, BIM, or VDC with strong communication and training skills.
The predicted salary is between 50000 - 70000 £ per year.
If you are coming from the AECO world and enjoy helping project teams get more value from the technology they use every day, this is a role worth exploring. We are delighted to be recruiting for a global, remote-first SaaS company providing software solutions to the Architecture, Engineering, Construction, and Operations industry. The business launched its coordination platform in 2012 and has grown into one of the leading integrated collaboration platforms for project teams across construction, infrastructure, and manufacturing.
Using video game technology and cloud-based workflows, the platform allows users to bring 3D and 2D coordination, automated clash detection, issue tracking, and stakeholder communication into one unified environment. Today, thousands of companies around the world use the platform to improve coordination, make faster project decisions, and reduce costly rework. Having recently been awarded Best Managed Company by Deloitte in both 2024 and 2025, the company continues to go from strength to strength.
The business is looking for an Industry Consultant to help customers successfully adopt the platform across their projects, teams, and day-to-day workflows. This is a customer-facing role sitting within Client Services, where you will act as a product and workflow specialist for AECO customers. You will support onboarding, training, implementation, user engagement, and long-term adoption.
You will work closely with Territory Sales Executives, Senior Territory Sales Executives, and Territory Account Managers to help customers understand how the platform fits into their project environment, how to use it effectively, and how to build stronger coordination habits across their teams. This role would suit someone who understands BIM, VDC, construction coordination, design delivery, project delivery, or construction technology, and enjoys translating that knowledge into practical guidance for customers.
Where you will make a difference
- Customer Onboarding & Enablement: Deliver structured onboarding sessions and customer training tailored to different roles, experience levels, and project environments. Help customers understand practical ways to use the platform across live projects, supporting faster time to value and stronger monthly active usage. Provide workflow guidance around model coordination, issue tracking, communication discipline, and collaboration between project stakeholders. Support customers in making the software a natural part of their day-to-day project coordination process.
- Solution Support for Sales & Account Growth: Partner with Territory Sales Executives during customer conversations, helping to deliver clear product demonstrations, technical validations, and workflow-led solution workshops. Support renewal and expansion readiness by helping customers strengthen their usage habits and clearly demonstrate value across teams and projects. Identify common customer use cases, repeatable best practices, and scalable workflows that can be shared across the territory portfolio. Act as a trusted technical and workflow partner to both customers and internal commercial teams.
- Adoption Problem Solving: Investigate adoption challenges and propose practical, sustainable solutions. Help customers align the platform with their existing tools, project processes, and internal ways of working. Focus on long-term adoption rather than short-term fixes, helping customers embed better coordination habits across their teams. Partner with Product Managers and internal technical teams when deeper product support is required, ensuring the customer receives a smooth and joined-up experience.
- Customer Engagement & Collaboration: Build credibility with customer champions, BIM/VDC teams, project users, and wider stakeholder groups through strong industry understanding and clear communication. Provide structured feedback to Product and Revenue Operations around customer trends, adoption blockers, feature needs, and recurring workflow challenges. Share examples, learnings, and customer-facing assets internally to improve how the business supports and enables its customers. Spend meaningful time in the field with customers, including visits to customer offices, project sites, and industry events where needed.
Who you are
You have proven experience within the AECO industry, ideally across BIM, VDC, coordination, design delivery, construction delivery, or project technology. You understand how construction and design teams work in the real world, and you can translate that understanding into clear, practical guidance for customers. You are confident explaining workflows, training different types of users, and making technology feel approachable rather than complicated. You are comfortable presenting, running workshops, leading customer conversations, and adapting your communication style depending on the audience. You are curious, solution-oriented, and able to quickly understand a customer’s project environment before recommending realistic next steps. You may already have experience supporting SaaS implementations, digital adoption, construction technology rollouts, or project-based software adoption. You are highly organised, performance-focused, and comfortable managing multiple customers, priorities, and internal stakeholders at the same time. You are comfortable working remotely as part of an international organisation, collaborating across time zones, cultures, and teams. You are willing to travel regularly to customer offices, project sites, internal meetings, and industry events when required.
Why Join Us
- Awarded Best Managed Company in Switzerland by Deloitte in 2024 and 2025
- Bi-Annual Company Wide Trips (2023 Armenia 2025 Switzerland and more to come!)
- Remote Work (ready to travel to Switzerland/London to visit the team)
- High Flexibility
- Employee-Focused Culture
- Innovative and Collaborative Team
- Great Working Conditions
Industry Consultant in Portsmouth employer: Kane Selection Ltd
Contact Detail:
Kane Selection Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Industry Consultant in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the AECO industry and let them know you're on the lookout for opportunities. Attend industry events, webinars, or even local meetups to expand your circle and get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your experience with BIM, VDC, and construction technology. This will give potential employers a taste of what you can bring to the table and make you stand out from the crowd.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by role-playing common questions related to customer onboarding and solution support. The more comfortable you are discussing your expertise, the more confident you'll feel when it counts.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative to apply directly. It shows you're genuinely interested in joining our team and ready to dive into the world of AECO and ConTech SaaS.
We think you need these skills to ace Industry Consultant in Portsmouth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in the AECO industry. We want to see how your background in BIM, VDC, or construction technology aligns with what we do at StudySmarter.
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, it’s crucial to demonstrate your ability to communicate complex ideas clearly. Use examples from your past experiences where you’ve successfully trained or guided others.
Highlight Problem-Solving Abilities: We love candidates who can think on their feet! Share instances where you’ve tackled challenges in project coordination or technology adoption. This will show us that you’re solution-oriented and ready to help our customers.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Kane Selection Ltd
✨Know Your AECO Inside Out
Make sure you brush up on your knowledge of the AECO industry, especially BIM and VDC. Be ready to discuss how these concepts apply to real-world scenarios and how they can enhance project workflows. This will show that you understand the challenges customers face and can provide practical solutions.
✨Demonstrate Your Training Skills
Since this role involves onboarding and training customers, prepare to showcase your ability to explain complex concepts in simple terms. Think of examples where you've successfully trained others or led workshops, and be ready to share those experiences during the interview.
✨Showcase Your Problem-Solving Mindset
Be prepared to discuss specific challenges you've encountered in previous roles and how you overcame them. Highlight your approach to long-term adoption issues rather than quick fixes, as this aligns with the company's focus on sustainable solutions.
✨Engage with Real-World Examples
Bring along examples of how you've helped teams improve their coordination habits or adopt new technologies. This could include metrics or feedback from users that demonstrate the impact of your work. It’s a great way to illustrate your value and understanding of customer needs.