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For Companies At a Glance
- Tasks: Join a busy team to deliver top-notch customer service and manage orders.
- Company: Be part of a successful food manufacturer known for its excellence.
- Benefits: Enjoy a competitive salary, 25 days holiday, and a Monday to Friday schedule.
- Why this job: Make an impact in a dynamic environment while enhancing customer satisfaction.
- Qualifications: Strong communication skills, attention to detail, and proficiency in Excel required.
- Other info: This is a fixed-term maternity cover position; apply today!
The predicted salary is between 28800 - 43200 £ per year.
An excellent opportunity to join a highly skilled and busy team, working together to provide excellent customer service to new and existing customers.
Please note: This is a Fixed Term Maternity Cover Position
OPPORTUNITY HIGHLIGHTS
Excellent Salary
25 Days Holiday
Monday – Friday
Highly successful Food Manufacturer
THE Customer Support Coordinator
Are you a detail-driven, customer-focused professional ready to make an impact.
We\’re looking for a Customer Support Coordinator to join our dynamic team of five, where you\’ll play a vital role in delivering outstanding service to our customers and ensuring smooth operations across our supply chain.
As our Customer Support Coordinator, you will:
Be the key point of contact for customers placing orders
Accurately process sales contracts and ensure timely delivery
Coordinate with logistics providers to book transport and negotiate competitive rates
Prepare shipping and export documentation
Collaborate with our operations team to meet customer delivery expectations
Ensure compliance with company policies and maintain accurate records
Handle urgent order requests, manage stock holdings, and process sample orders
Support continuous improvement in workflow and customer satisfactionTHE IDEAL CANDIDATE
Excellent verbal and written communication skills
Strong organisational abilities with high attention to detail
Proficiency in Microsoft Excel (advanced level)
Experience using CRM or ERP systems
A proactive, adaptable team player who can also work independently
Excellent time management and a flexible, can-do attitude
If this Customer Support Coordinator job is of interest and you would like to investigate further, apply TODAY!
\”Kandhu Recruitment will consider all applications based on each candidate\’s suitability to the role or similar roles within the Food Sector and if we feel you are a relevant candidate we will process your application by adding you to our secure recruitment database and then contacting you to progress job opportunities further. We do not contact unsuitable applicants.\”
Kandhu GDPR & Privacy Policy Statement
Kandhu has fully implemented GDPR & Privacy Policies across its business and a copy of our Privacy Policy can be found by visiting our website. By applying for this role Kandhu will add your details to our database – assuming you have the right level of experience for the roles you apply for, after which we will be in touch
Job Info
Job Title:
Customer Support Coordinator
Company:
Location:
Maidstone, Kent
Competitive
Posted:
Jul 22nd 2025
Closes:
Aug 22nd 2025
Sector:
Distribution
Contract:
Contract
Hours:
Full Time
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Customer Support Coordinator employer: Kandhu Ltd
Contact Detail:
Kandhu Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Coordinator
✨Tip Number 1
Familiarise yourself with the food manufacturing industry. Understanding the specific challenges and trends in this sector can help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your Microsoft Excel skills, especially advanced functions. Since proficiency in Excel is a requirement, being able to showcase your expertise can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with CRM or ERP systems. Be ready to provide examples of how you've used these tools to improve customer service or streamline operations in previous roles.
✨Tip Number 4
Demonstrate your organisational skills by preparing scenarios where you've successfully managed multiple tasks or urgent requests. This will highlight your ability to thrive in a busy environment, which is crucial for the Customer Support Coordinator role.
We think you need these skills to ace Customer Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer support and any specific skills mentioned in the job description, such as proficiency in Microsoft Excel and experience with CRM or ERP systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your attention to detail and organisational skills. Mention specific examples of how you've successfully managed customer orders or improved workflow in previous roles.
Highlight Communication Skills: Since excellent verbal and written communication skills are crucial for this role, provide examples in your application that demonstrate your ability to communicate effectively with customers and team members.
Showcase Your Adaptability: Emphasise your proactive and adaptable nature in your application. Share instances where you successfully handled urgent requests or adapted to changing priorities in a fast-paced environment.
How to prepare for a job interview at Kandhu Ltd
✨Showcase Your Communication Skills
As a Customer Support Coordinator, excellent verbal and written communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively during the interview. You might be asked to role-play a customer interaction, so practice articulating your thoughts and responses.
✨Highlight Your Organisational Skills
This role requires strong organisational abilities and attention to detail. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Discuss how you prioritise your workload and ensure accuracy in your work.
✨Familiarise Yourself with Relevant Software
Proficiency in Microsoft Excel and experience with CRM or ERP systems are essential for this position. Brush up on your Excel skills and be ready to discuss any relevant software you've used in previous roles. If possible, mention specific functions or features you are comfortable with.
✨Demonstrate Your Team Player Attitude
The ideal candidate is a proactive and adaptable team player. Be prepared to share examples of how you've collaborated with others in a team setting. Highlight your flexibility and willingness to support colleagues, especially in high-pressure situations.
