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For Companies At a Glance
- Tasks: Provide 1st and 2nd line IT support and troubleshoot technical issues.
- Company: Established UK business with a supportive work environment.
- Benefits: Competitive salary, strong internal support, and opportunities for skill development.
- Other info: Clear pathway for growth in technical skills and certifications.
- Why this job: Gain hands-on experience in a dynamic IT role with real variety.
- Qualifications: Experience with Windows 10/11, Office 365, and strong problem-solving skills.
The predicted salary is between 28500 - 28500 £ per year.
This position is no longer open for applications.
Salary: GBP 28,500 per annum
Location: East Kilbride
The Opportunity
We’re working with a well-established UK business looking to hire an IT Specialist to support day-to-day operations across the site. This is a hands-on role where you’ll act as a key point of contact for IT support, ensuring systems run smoothly and users are fully supported. Ideal for someone who enjoys problem-solving, working across a broad tech stack, and being visible within the business.
Key Responsibilities
- Provide 1st and 2nd line IT support across the business
- Diagnose, troubleshoot, and resolve technical issues efficiently
- Support and maintain network infrastructure (switching, WiFi, VOIP, backups)
- Manage and maintain IT hardware (laptops, desktops, mobile devices)
- Handle issues with printers, scanners, and copiers within SLA
- Take ownership of incidents from initial investigation through to resolution
- Escalate complex or high-priority issues where required
- Maintain and update the service desk (Jira), ensuring timely responses
- Ensure systems and processes align with company policies and standards
What We’re Looking For
- Experience supporting Windows 10/11 and Office 365
- Strong understanding of IT hardware (laptops, desktops, phones)
- Experience with printer support and troubleshooting
- Knowledge of WiFi and IT connectivity concepts
- Strong problem-solving and communication skills
- Ability to manage workload and prioritise effectively
- NVQ Level 4 (or higher) in ICT / Telecommunications
- Networking certifications (e.g. CCNA, Network+)
- Experience with Cisco switching
- Exposure to firewall technologies
- Knowledge of Windows Server (2016/2019)
- Understanding of DNS, DHCP, NAT, Group Policy
- Experience with backup technologies or VOIP systems
Key Attributes
- Proactive, self-motivated, and hands-on
- Able to work independently and as part of a team
- Comfortable in a fast-paced environment with tight deadlines
- Eager to learn and develop within IT
Why Apply?
- Broad, hands-on IT role with real variety
- Opportunity to develop across infrastructure and networking
- Stable business environment with strong internal support
- Clear pathway to grow technical skills and certifications
IT Specialist in East Kilbride employer: KandD Recruitment
Contact Detail:
KandD Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Specialist in East Kilbride
✨Tip Number 1
Network, network, network! Get out there and connect with people in the IT field. Attend local meetups or tech events, and don’t be shy about introducing yourself. You never know who might have a lead on your next opportunity!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your problem-solving abilities and technical know-how to potential employers.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you would troubleshoot specific issues and be ready to explain your thought process. This will show employers that you’re not just knowledgeable but also practical.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that IT Specialist role. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace IT Specialist in East Kilbride
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Specialist role. Highlight your experience with Windows 10/11, Office 365, and any relevant certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your problem-solving skills can benefit us. Keep it concise but engaging!
Showcase Your Technical Skills: In your application, don’t forget to mention your hands-on experience with hardware and network infrastructure. We love seeing specific examples of how you've tackled technical issues in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at KandD Recruitment
✨Know Your Tech Stack
Make sure you brush up on your knowledge of Windows 10/11 and Office 365, as well as IT hardware like laptops and desktops. Being able to discuss your experience with these systems confidently will show that you're ready to hit the ground running.
✨Problem-Solving Scenarios
Prepare for some scenario-based questions where you might need to troubleshoot a technical issue. Think of examples from your past experiences where you successfully diagnosed and resolved problems, especially in a fast-paced environment.
✨Familiarise Yourself with Tools
Get comfortable with service desk tools like Jira, as you'll need to manage incidents effectively. Knowing how to navigate these platforms can give you an edge and demonstrate your readiness for the role.
✨Show Your Proactive Side
Be ready to discuss how you've taken ownership of issues in the past. Employers love candidates who are proactive and self-motivated, so share examples of how you've gone above and beyond to ensure systems run smoothly.