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- Tasks: Provide friendly service, assist customers with medicines, and support a busy pharmacy team.
- Company: Join a caring pharmacy dedicated to customer health and wellbeing.
- Benefits: Gain valuable experience, receive training, and enjoy a supportive work environment.
- Why this job: Make a difference in people's lives while developing essential skills in healthcare.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Dynamic role with opportunities for personal growth and career advancement.
We are looking for an applicant to provide a friendly, caring and professional service to our customers. Excellent communication skills are needed to ascertain customer needs whether this be purchasing medicines, seeking advice or collecting prescriptions within the pharmacy. You will need to work effectively as part of a hardworking team in a busy fast-paced environment, be able to prioritise a varied workload and effectively multi-task.
Duties and responsibilities will include:
- Follow till processes including sales of over the counter medication and pharmacy merchandise, cashing up, running reports and completing cash sheets weekly.
- Follow the sale of medicines protocol and use the 2WHAM questioning technique.
- Provide advice to patients on the use of medicines as well as general health and lifestyle matters.
- Receive and hand out prescriptions under the supervision of the Responsible Pharmacist.
- Collect necessary prescription charges and ensure that the patient declaration on the reverse of prescription is correctly filled in and signed by the patient or representative.
- Order sufficient stock in line with company procedures to meet customer demand whilst minimising losses due to date expiry.
- Maintain attractive looking displays that are tidy and pulled forward.
- Implement any price changes or promotions.
- Undertake all necessary housekeeping duties so that sales and back shop areas are kept clean and tidy.
- Process invoices and paperwork in a timely manner following company procedures.
- Participate in the delivery of any additional services (stop smoking advice, blood pressure testing etc) for which you will have received adequate training.
Previous pharmacy or retail experience is an advantage although we are willing to train the right candidate. You will be required to complete the Healthcare Assistant course as part of your training.
Pharmacy Healthcare Assistant in Haywards Heath employer: Kamsons Pharmacy
Contact Detail:
Kamsons Pharmacy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharmacy Healthcare Assistant in Haywards Heath
✨Tip Number 1
Get to know the pharmacy inside out! Familiarise yourself with the products and services offered. This way, when you chat with potential employers, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable with the 2WHAM questioning technique. Being able to confidently ask the right questions will set you apart during interviews.
✨Tip Number 3
Show your teamwork spirit! Think of examples from past experiences where you worked well in a team. Employers love candidates who can thrive in a busy environment and support their colleagues.
✨Tip Number 4
Apply through our website! It’s super easy and gives you a better chance of being noticed. Plus, we’re always on the lookout for enthusiastic candidates who are ready to learn and grow with us.
We think you need these skills to ace Pharmacy Healthcare Assistant in Haywards Heath
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and caring nature shine through. We want to see how you connect with customers, so don’t be afraid to share a bit about yourself and why you’re passionate about providing great service.
Highlight Relevant Skills: Make sure to emphasise your communication skills and any experience you have in retail or pharmacy settings. If you've dealt with customers before, share those experiences! We love seeing how you can prioritise tasks and handle a busy environment.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Kamsons Pharmacy
✨Know Your Stuff
Familiarise yourself with common pharmacy practices and the 2WHAM questioning technique. Being able to discuss these during your interview will show that you’re serious about the role and understand what’s expected.
✨Show Off Your Communication Skills
Since excellent communication is key, practice how you would explain medication advice or customer service scenarios. Think of examples from past experiences where you’ve successfully helped customers or worked in a team.
✨Demonstrate Team Spirit
Be ready to talk about your experience working in fast-paced environments. Highlight times when you’ve collaborated with others to achieve a goal, as teamwork is crucial in a busy pharmacy setting.
✨Prepare for Practical Questions
Expect questions about handling prescriptions and cash processes. Brush up on your knowledge of pharmacy protocols and be prepared to discuss how you would manage stock and maintain displays effectively.