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- Tasks: Provide friendly, caring service and assist customers with medicines and health advice.
- Company: Join a supportive pharmacy team in Clapham, dedicated to customer care.
- Benefits: Part-time hours, training provided, and a chance to make a difference in health.
- Why this job: Be part of a dynamic team and help improve community health every day.
- Qualifications: No experience needed; just bring your passion for helping others!
- Other info: Flexible schedule, perfect for students looking to gain valuable experience.
The predicted salary is between 20000 - 30000 £ per year.
We are looking for an applicant to provide a friendly, caring and professional service to our customers. Excellent communication skills are needed to ascertain customer needs whether this be purchasing medicines, seeking advice or collecting prescriptions within the pharmacy.
You will need to work effectively as part of a hardworking team in a busy fast-paced environment, be able to prioritise a varied workload and effectively multi-task.
Duties and responsibilities will include:
- Follow till processes including sales of over the counter medication and pharmacy merchandise, cashing up, running reports and completing cash sheets weekly.
- Follow the sale of medicines protocol and use the 2WHAM questioning technique.
- Provide advice to patients on the use of medicines as well as general health and lifestyle matters.
- Receive and hand out prescriptions under the supervision of the Responsible Pharmacist.
- Collect necessary prescription charges and ensure that the patient declaration on the reverse of the prescription is correctly filled in and signed by the patient or representative.
- Order sufficient stock in line with company procedures to meet customer demand whilst minimising losses due to date expiry.
- Maintain attractive looking displays that are tidy and pulled forward. Implement any price changes or promotions.
- Undertake all necessary housekeeping duties so that sales and back shop areas are kept clean and tidy.
- Process invoices and paperwork in a timely manner following company procedures.
- Participate in the delivery of any additional services (stop smoking advice, blood pressure testing etc.) for which you will have received adequate training.
- Accurately label and dispense prescriptions against a prescription.
Previous pharmacy or retail experience is an advantage although we are willing to train the right candidate. You will be required to complete the Healthcare Assistant course as part of your training.
Job Types: Part-time, Permanent
Schedule: Monday to Friday
Ability to commute/relocate: Clapham SW4 6EB: reliably commute or plan to relocate before starting work (required)
Clapham Healthcare Assistant employer: Kamsons Pharmacy
Contact Detail:
Kamsons Pharmacy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clapham Healthcare Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the pharmacy and its services. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since excellent communication is key for this role, try role-playing common scenarios with a friend. This will help you feel more confident when discussing customer needs during the interview.
✨Tip Number 3
Show off your multitasking abilities! Think of examples from your past experiences where you successfully juggled multiple tasks. Be ready to share these stories to demonstrate how you can thrive in a busy environment.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm right from the start!
We think you need these skills to ace Clapham Healthcare Assistant
Some tips for your application 🫡
Show Your Friendly Side: Since we're all about providing a friendly and caring service, make sure your application reflects your personality. Use a warm tone and share any experiences where you've gone the extra mile for customers.
Highlight Communication Skills: Excellent communication is key in this role. In your application, mention specific examples of how you've effectively communicated with customers or team members in the past. This will show us you can handle the busy environment!
Demonstrate Team Spirit: We love a good team player! Share instances where you've worked collaboratively with others to achieve a common goal. This will help us see how you fit into our hardworking team.
Keep It Neat and Tidy: Just like we keep our displays attractive, your application should be well-organised and free of errors. Take the time to proofread and ensure everything flows nicely before hitting that submit button on our website!
How to prepare for a job interview at Kamsons Pharmacy
✨Know Your Stuff
Make sure you brush up on the basics of pharmacy operations and customer service. Familiarise yourself with common medications and their uses, as well as the 2WHAM questioning technique. This will show that you're proactive and ready to provide the best service to customers.
✨Show Off Your Communication Skills
During the interview, demonstrate your excellent communication skills by actively listening and responding thoughtfully. Practice answering questions clearly and concisely, and don’t hesitate to ask clarifying questions if needed. This will highlight your ability to ascertain customer needs effectively.
✨Team Player Vibes
Since this role requires working in a busy team environment, be prepared to discuss your experience working collaboratively. Share examples of how you've successfully worked with others to achieve goals or manage workloads, showing that you can thrive in a fast-paced setting.
✨Prioritisation is Key
Be ready to talk about how you manage multiple tasks and prioritise effectively. Think of specific instances where you had to juggle various responsibilities and how you ensured everything was completed on time. This will reassure them that you can handle the varied workload expected in this role.
