At a Glance
- Tasks: Assist customers with healthcare needs and support pharmacy operations.
- Company: Join a friendly community pharmacy team in Carshalton.
- Benefits: Receive training, develop skills, and gain valuable experience.
- Other info: Full training provided, including the Healthcare Assistant course.
- Why this job: Make a real difference in patients' lives while building your career.
- Qualifications: Great communication skills and a caring attitude; experience is a plus but not required.
The predicted salary is between 28530 - 34870 £ per year.
Location: Kamsons Pharmacy, Wrythe Lane, Carshalton, Surrey, SM5 2RE
Working hours: Monday to Wednesday, 1:00pm–6:30pm; Thursday and Friday, 9:30am–6:30pm (including a one-hour unpaid lunch break); and 1 in 4 Saturdays, 9:00am–1:00pm.
About the role
We are looking for a friendly, caring and reliable Pharmacy Healthcare Assistant to join our team at our Wrythe Lane pharmacy in Carshalton. This is an excellent opportunity for someone who enjoys helping people, has a positive attitude and wants to develop their skills and build a career in community pharmacy. Previous pharmacy or retail experience would be an advantage, but it is not essential, as we are happy to train the right candidate. You will play an important role in delivering excellent customer service, supporting patients with their healthcare needs and helping the pharmacy run smoothly. Working as part of a busy, supportive team, you will assist with over-the-counter medicines, prescription collection, stock management and general pharmacy operations. You will also receive training to help you develop your knowledge and skills, including completing the Healthcare Assistant course as part of your role.
Key responsibilities
- Customer service: Provide a friendly, professional and caring service, helping customers with purchases, prescription collections and general enquiries.
- Over-the-counter medicines: Assist customers with their healthcare needs, following the pharmacy’s sale of medicines protocol and using the 2WHAM questioning technique.
- Healthcare advice: Support patients with advice on the appropriate use of medicines and general health and lifestyle matters, within your training and level of competence.
- Prescription processing: Receive, prepare and hand out prescriptions under the supervision of the Responsible Pharmacist, ensuring patients receive the correct service.
- Prescription charges: Collect prescription charges where applicable and ensure patient exemption declarations are completed and signed correctly.
- Till operation and cash handling: Process sales, follow till procedures, cash up, run reports and complete weekly cash sheets accurately.
- Stock management: Order appropriate stock to meet customer demand while minimising waste and losses from expired medicines and products.
- Merchandising and displays: Maintain clean, tidy and attractive retail displays, keep shelves well presented and implement price changes and promotions.
- Pharmacy administration: Process invoices and paperwork promptly and accurately in line with company procedures.
- Housekeeping: Help maintain a clean, organised and professional pharmacy environment, including the shop floor and back shop.
- Healthcare services: Support the delivery of additional pharmacy services, such as stop smoking advice and blood pressure testing, following appropriate training.
What we are looking for
The ideal candidate will have:
- Excellent communication and customer service skills.
- A friendly, caring and professional approach to patients and customers.
- Good attention to detail, particularly when handling prescriptions, medicines and cash.
- The ability to work effectively as part of a team in a busy, fast-paced pharmacy.
- Strong organisational skills, with the ability to prioritise tasks and manage a varied workload.
- A reliable, responsible attitude and a willingness to learn.
- Previous pharmacy, healthcare or retail experience would be beneficial, but is not essential.
Most importantly, we are looking for someone who genuinely enjoys helping people and is keen to learn. Full support and training will be provided to help the successful candidate develop in the role, including completion of the Healthcare Assistant course. This is an opportunity to develop valuable healthcare and customer service skills while making a real difference to patients in your local community. You will gain practical experience across community pharmacy operations, learn about medicines and healthcare services, and work alongside an experienced pharmacy team. If you are enthusiastic, hardworking and passionate about providing excellent patient care, we would love to hear from you.
Carshalton Wrythe Lane Pharmacy Healthcare Assistant employer: Kamsons Pharmacy
Join our dedicated team in Hailsham, where we prioritise a friendly and professional service to our customers. We offer a supportive work culture that values teamwork and communication, alongside opportunities for personal growth through training, including the Healthcare Assistant course. Enjoy a fulfilling role in a busy pharmacy environment, where your contributions directly impact the health and wellbeing of our community.
StudySmarter Expert Advice🤫
We think this is how you could land Carshalton Wrythe Lane Pharmacy Healthcare Assistant
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Carshalton Wrythe Lane Pharmacy Healthcare Assistant
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Kamsons Pharmacy, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Kamsons Pharmacy
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Kamsons Pharmacy.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Kamsons Pharmacy.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Kamsons Pharmacy can really resonate with interviewers and show your commitment to the field.
