At a Glance
- Tasks: Deliver technical projects and provide onsite support to clients.
- Company: Dynamic tech company focused on innovative IT solutions.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Exciting role with hands-on experience and career advancement potential.
- Why this job: Join a team where you can make a real difference in client projects.
- Qualifications: Strong technical skills and a proactive approach to client support.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
This is a hybrid project and client-facing engineering role suited to someone who enjoys a mix of project delivery, onsite work, and technical support. The role is not purely support desk based. We are looking for someone comfortable working directly with clients, attending customer sites regularly, assisting with project delivery, and acting as a trusted technical presence for customers.
You will work closely with senior engineers on Microsoft 365 migrations, Intune deployments, onboardings, and infrastructure projects, while also supporting clients remotely and onsite as part of our wider technical team. The ideal candidate is technically strong, approachable, proactive, and happy to go the extra mile for clients and colleagues.
Key Responsibilities
- Deliver technical project work including Microsoft 365 migrations, Intune deployments, client onboardings, hardware rollouts, and infrastructure upgrades.
- Work alongside senior engineers and project leads to carry out the hands-on implementation and onsite elements of projects.
- Attend regular scheduled onsite client visits to provide proactive support.
IT Projects & Support Technician in Essex employer: Kamro T/A Tenex
As an IT Projects & Support Technician, you'll thrive in a dynamic hybrid environment that values both technical expertise and client interaction. Our company fosters a collaborative work culture where employee growth is prioritised through hands-on project involvement and mentorship from senior engineers. Located in a vibrant area, we offer flexible working arrangements, competitive benefits, and a commitment to professional development, making us an exceptional employer for those seeking meaningful and rewarding careers in technology.
StudySmarter Expert Advice🤫
We think this is how you could land IT Projects & Support Technician in Essex
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even local tech events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects, especially those related to Microsoft 365 migrations or Intune deployments. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. Think about how you would handle client interactions or project challenges. Being able to demonstrate your problem-solving skills will impress interviewers.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to highlight your client-facing experience and technical expertise, and let us know why you’d be a great fit!
We think you need these skills to ace IT Projects & Support Technician in Essex
Some tips for your application 🫡
Show Your Technical Skills:Make sure to highlight your technical expertise in your application. We want to see your experience with Microsoft 365, Intune, and any other relevant tech you've worked with. Be specific about your projects and how you contributed!
Be Client-Focused:Since this role involves a lot of client interaction, let us know about your experience working directly with customers. Share examples of how you've gone the extra mile to support clients or improve their experience.
Keep It Professional Yet Approachable:While we love a friendly tone, remember to keep your application professional. Use clear language and structure your application well. We want to see your personality shine through, but professionalism is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Kamro T/A Tenex
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Microsoft 365 and Intune. Be ready to discuss your previous experiences with these technologies and how you've successfully implemented them in past projects.
✨Show Off Your People Skills
Since this role involves client interaction, practice how you'll communicate with clients. Think of examples where you've gone the extra mile for a customer or resolved a tricky situation. Being approachable and proactive is key!
✨Prepare for Scenario Questions
Expect questions that put you in real-world situations. For instance, how would you handle a client who is frustrated with a technical issue? Prepare some thoughtful responses that showcase your problem-solving skills and ability to stay calm under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the team dynamics or upcoming projects. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
