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- Tasks: Lead and develop the hire division, ensuring excellent service delivery and client satisfaction.
- Company: Established commercial vehicle hire operation with a focus on flexibility and cost-effectiveness.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Join a fast-paced team and make a real impact in the logistics supply chain.
- Qualifications: Proven experience in operational management and strong leadership skills required.
- Other info: Opportunity to work with a diverse fleet and engage with various clients.
The predicted salary is between 36000 - 60000 £ per year.
An established commercial vehicle hire operation is seeking an experienced Hire Division Manager to oversee and develop its hire division. The business provides flexible and cost-effective commercial vehicle hire solutions that support the wider logistics supply chain, with a fleet of specialist vehicles operating across a range of client environments including warehouses and retail distribution centres. This is an excellent opportunity for someone who thrives in a fast-paced operational environment and has strong client relationship management skills.
The successful candidate will be responsible for managing the day-to-day operations of the hire division, leading the team, and ensuring excellent service delivery while supporting business growth.
Key Responsibilities- Lead and motivate a team of advisors and administrators, providing guidance and support to ensure tasks are completed efficiently.
- Oversee scheduling, resource allocation, and workflow management across the hire division.
- Work closely with the Workshop Manager to ensure operational alignment and fleet availability.
- Build and maintain strong relationships with clients, addressing concerns and ensuring high levels of customer satisfaction.
- Identify opportunities to increase revenue and improve profitability.
- Understand customer needs and develop solutions to support their operational requirements.
- Resolve customer complaints quickly and effectively.
- Identify upselling and cross-selling opportunities and refer them to the wider business development team.
- Promote high standards across sales, supply, and customer service processes.
- Maintain existing client relationships and support contract renewals.
- Approach potential customers to establish new business relationships.
- Develop an understanding of competitors and market trends.
- Support marketing initiatives, including promoting services on social media platforms.
- Work within budgetary constraints, identifying cost-saving opportunities and improving operational efficiency.
- Proven experience in a Hire Division Manager or similar operational management role.
- Strong leadership and people management skills.
- Experience managing client relationships and key accounts.
- Background in sales and customer service environments.
- Demonstrated experience implementing cost-saving initiatives and operational improvements.
- Excellent organisational and multitasking abilities.
- Strong communication and interpersonal skills.
- Proficient in Microsoft Office and CRM systems.
- Experience using fleet or workshop management software is desirable.
Hire Division Manager in Stratford employer: Kamro Limited T/A Tenex
Contact Detail:
Kamro Limited T/A Tenex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Division Manager in Stratford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Hire Division Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its competitors. Understand their services and how they fit into the logistics supply chain. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've motivated teams, resolved client issues, and improved operational efficiency. These real-life experiences will make you stand out as a candidate.
✨Tip Number 4
Don't forget to apply through our website! It's the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hire Division Manager in Stratford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operational management and client relationship skills. We want to see how your background aligns with the role of Hire Division Manager, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our hire division. Share specific examples of how you've led teams and improved operations in previous roles – we love a good story!
Showcase Your Leadership Skills: Since this role involves leading a team, make sure to highlight your leadership style and any successful initiatives you've implemented. We’re looking for someone who can motivate and guide a team effectively, so let us know how you do that!
Apply Through Our Website: It’s super easy to apply! Just scroll down and click on 'Apply' on our website. This way, we can keep track of your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Kamro Limited T/A Tenex
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their services, client base, and market position. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role and the business.
✨Showcase Your Leadership Skills
As a Hire Division Manager, you'll need to lead a team. Be prepared to discuss your leadership style and provide examples of how you've motivated teams in the past. Think about specific situations where you’ve resolved conflicts or improved team performance.
✨Demonstrate Client Relationship Management
Since managing client relationships is key for this role, come ready with examples of how you've successfully built and maintained client relationships. Highlight any strategies you've used to address customer concerns and ensure satisfaction.
✨Prepare for Operational Challenges
Expect questions about operational efficiency and cost-saving initiatives. Think of instances where you've identified opportunities for improvement in previous roles. Be ready to discuss how you would approach scheduling, resource allocation, and workflow management in this new position.