At a Glance
- Tasks: Manage customer orders, support sales, and build strong relationships in a fast-paced environment.
- Company: A well-established business in the construction and fixings sector with a supportive culture.
- Benefits: Competitive salary, career stability, and exposure to diverse products.
- Other info: Opportunity for long-term growth and to be part of a close-knit team.
- Why this job: Join a growing team and make a real impact in a dynamic sales role.
- Qualifications: Experience in internal sales, strong communication, and customer service skills required.
The predicted salary is between 30000 - 33000 £ per year.
We are currently recruiting for an Internal Sales Executive to join a well-established and growing business operating within the construction and fixings sector. This is a fast-paced and varied internal sales role focused on supporting customers, managing orders, driving repeat business, and ensuring smooth day-to-day account management across a busy sales office.
The successful candidate will ideally come from a fixings, fasteners, construction supplies, builders merchant, or industrial distribution background and will be comfortable dealing with contractors, suppliers, and trade customers on a daily basis. This position would suit somebody commercially minded who enjoys relationship-building, problem-solving, and working within a technical sales environment.
Key Responsibilities- Managing inbound sales enquiries via phone and email
- Processing customer orders accurately and efficiently
- Providing quotations, pricing, and product information
- Building and maintaining strong customer relationships
- Identifying opportunities to upsell and maximise account spend
- Supporting customers with technical product queries and sourcing solutions
- Managing and maintaining the sales inbox
- Confirming customer orders and delivery schedules
- Chasing suppliers and carriers regarding deliveries and shortages
- Resolving customer issues and ensuring high service levels
- Monitoring acknowledgements and supplier updates
- Liaising with internal teams to ensure smooth order fulfilment
- Previous internal sales experience within construction supplies, fixings, fasteners, builders merchants, industrial distribution, or a similar sector
- Strong customer service and account management skills
- Excellent communication skills
- Confident handling multiple customer enquiries in a fast-paced environment
- Strong organisational skills and attention to detail
- Commercially aware with a proactive approach
- Comfortable working with Microsoft Office and email systems
- Knowledge of fixings, anchors, fasteners, ironmongery, or construction products
- Experience with purchasing or stock control
- Experience working with trade customers or contractors
- ERP or stock management system experience
- Ability to source specialist or hard-to-find products
- Experience supporting sales growth and customer retention
This is an excellent opportunity for an experienced Internal Sales professional to join a growing and supportive business with a strong reputation within the sector. The role offers long-term stability, broad product exposure, and the opportunity to become a key part of a close-knit commercial team within a busy and customer-focused environment.
Sales Executive Construction employer: Kamro Limited T/A Tenex
Join a dynamic and supportive team in Birmingham City Centre, where your role as an Internal Sales Executive will be pivotal in driving customer satisfaction and business growth within the construction sector. With a focus on employee development, a collaborative work culture, and the chance to engage with a diverse range of clients, this position offers not just a job, but a meaningful career path in a thriving industry.
