At a Glance
- Tasks: Manage customer orders, support sales, and build strong relationships in a fast-paced environment.
- Company: Join a well-established business in the construction and fixings sector.
- Benefits: Competitive salary, supportive team, and long-term stability.
- Other info: Opportunity for career growth and exposure to diverse products.
- Why this job: Be part of a growing company and make a real impact on customer satisfaction.
- Qualifications: Experience in internal sales and strong communication skills required.
The predicted salary is between 30000 - 33000 € per year.
We are currently recruiting for an Internal Sales Executive to join a well-established and growing business operating within the construction and fixings sector. This is a fast-paced and varied internal sales role focused on supporting customers, managing orders, driving repeat business, and ensuring smooth day-to-day account management across a busy sales office.
The successful candidate will ideally come from a fixings, fasteners, construction supplies, builders merchant, or industrial distribution background and will be comfortable dealing with contractors, suppliers, and trade customers on a daily basis. This position would suit somebody commercially minded who enjoys relationship-building, problem-solving, and working within a technical sales environment.
Key Responsibilities- Managing inbound sales enquiries via phone and email
- Processing customer orders accurately and efficiently
- Providing quotations, pricing, and product information
- Building and maintaining strong customer relationships
- Identifying opportunities to upsell and maximise account spend
- Supporting customers with technical product queries and sourcing solutions
- Managing and maintaining the sales inbox
- Confirming customer orders and delivery schedules
- Chasing suppliers and carriers regarding deliveries and shortages
- Resolving customer issues and ensuring high service levels
- Monitoring acknowledgements and supplier updates
- Liaising with internal teams to ensure smooth order fulfilment
- Supporting daily purchasing and stock ordering activities
- Assisting with supplier management and stock availability
- Checking freight charges and supplier invoices
- Helping source specialist or non-standard items for customers
- Working closely with the wider office and sales team
- Learning different customer accounts to support wider team coverage
- Maintaining accurate administration and sales records
- Supporting the business during busy trading periods
- Previous internal sales experience within construction supplies, fixings, fasteners, builders merchants, industrial distribution, or a similar sector
- Strong customer service and account management skills
- Excellent communication skills
- Confident handling multiple customer enquiries in a fast-paced environment
- Strong organisational skills and attention to detail
- Commercially aware with a proactive approach
- Comfortable working with Microsoft Office and email systems
- Knowledge of fixings, anchors, fasteners, ironmongery, or construction products
- Experience with purchasing or stock control
- Experience working with trade customers or contractors
- ERP or stock management system experience
- Ability to source specialist or hard-to-find products
- Experience supporting sales growth and customer retention
This is an excellent opportunity for an experienced Internal Sales professional to join a growing and supportive business with a strong reputation within the sector. The role offers long-term stability, broad product exposure, and the opportunity to become a key part of a close-knit commercial team within a busy and customer-focused environment.
Internal Sales Executive in Birmingham employer: Kamro Limited T/A Tenex
Join a dynamic and supportive team in the heart of Birmingham City Centre, where your contributions as an Internal Sales Executive will be valued and recognised. With a strong focus on employee growth and development, we offer a collaborative work culture that encourages relationship-building and problem-solving within the fast-paced construction sector. Enjoy competitive remuneration, a stable work environment, and the chance to make a meaningful impact in a well-established business committed to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Executive in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction and fixings sector. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially if they deal with fixings and fasteners. Be ready to discuss how your experience aligns with their needs and show off your problem-solving skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Internal Sales Executive in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Internal Sales Executive. Highlight your experience in construction supplies or similar sectors, and don’t forget to showcase your customer service skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for our team. Mention specific experiences that relate to managing orders and building customer relationships.
Show Off Your Communication Skills:Since this role involves a lot of interaction with customers and suppliers, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional!
Apply Through Our Website:We love it when candidates apply directly through our website! It helps us keep track of applications better. So, don’t hesitate – hit that apply button and let’s get started on this journey together!
How to prepare for a job interview at Kamro Limited T/A Tenex
✨Know Your Products
Make sure you brush up on your knowledge of fixings, fasteners, and construction supplies. Being able to discuss these products confidently will show that you're not just a sales person, but someone who understands the technical side of things.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully managed customer relationships in the past. Think about times when you resolved issues or upsold products, as this role is all about building strong connections with clients.
✨Demonstrate Your Organisational Skills
Since this position involves managing multiple enquiries and orders, be ready to talk about how you stay organised. Share specific tools or methods you use to keep track of tasks and ensure nothing slips through the cracks.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company’s approach to customer service, or how they handle supplier relationships. This shows your interest and helps you gauge if it’s the right fit for you.
