Director of Product - Engagement and Retention

Director of Product - Engagement and Retention

Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
KAMBI

At a Glance

  • Tasks: Lead product management for player engagement and operator experience in sports betting.
  • Company: Kambi Group, a top B2B provider of premium sports betting services.
  • Benefits: Inclusive culture, commitment to diversity, and opportunities for professional growth.
  • Other info: Dynamic environment focused on collaboration and continuous improvement.
  • Why this job: Shape the future of sports betting and drive partner success with innovative solutions.
  • Qualifications: Strong product leadership, commercial instinct, and experience in sports betting preferred.

The predicted salary is between 60000 - 80000 £ per year.

Kambi Group plc is a leading B2B provider of premium sports betting services to licensed gaming operators. Our services provide an end-to-end solution for operators wanting to launch a standalone Sportsbook or bolster their existing offering with an innovative sports betting product. From front‑end user interface to customer intelligence, risk management and odds compiling, all built on our in‑house developed software, we strive to deliver the ultimate service and solution to our partners.

Our vision is to create the world’s leading sports betting experiences, together with our partners.

Purpose

Lead the product management of Kambi’s player and operator experience — how players discover, experience and stay engaged with our partners’ sportsbooks, and how operators market, differentiate and grow using our platform. This role drives partner growth through deep understanding of what creates player activity and operator profitability.

Scope

Product direction, prioritisation and outcomes across the full player journey and operator experience — from core betting flows and sports experiences through promotions, dynamic on-demand experiences, operator tooling, content ecosystem and retail.

Key responsibilities

  • Product direction and partner value
    • Shape the on-demand experience roadmap — guide capabilities through the on-demand journey with the long‑term partner value lens, from first on-demand experiences through to dynamic experiences as a product category.
    • Define and communicate the value of what we build — articulate why our product choices create partner growth, making every commercial conversation stronger.
  • Design, insight and evidence
    • Responsibility for design quality, user research and evidence‑based product decisions. Product direction must be grounded in real insight — player behaviour data, partner feedback, experimentation — not gut feel.
    • Own the insight loop: what did we ship, what did we learn, what do we do next.
    • Drive experimentation culture across the team.
  • AI-driven discovery and product management
    • Embrace and drive AI as a core tool for how we do product management — from research and insight generation to prototyping, analysis and decision‑making. Quickly mastering AI‑driven ways of working is essential to the pace and quality we need.
  • Narrative, communication and commercial alignment
    • Work closely with commercial and marketing to align product plans, commercial narrative and external communications. The story we tell partners must be grounded in what we’re building — and what we build should be informed by what resonates commercially.
    • Ensure product milestones translate into commercial momentum.
  • Capability shaping
    • Primary product stakeholder for front‑end teams. Shared stakeholder for platform with our other product unit, Managed Trading Services.
    • Together with the Managed Trading Services unit, ensure trading capability evolution supports the experience roadmap — particularly on‑demand and promotional mechanics.

Profile

A strong product leader with genuine commercial instinct. Credible with operators about their business, comfortable with data, able to hold their own in capability discussions with engineering leaders. Energised by turning a complex B2B sportsbook into something that demonstrably grows partner businesses. Experience in sports betting from both B2B and from the operator’s side is strongly preferred.

Commitment to Diversity and Inclusion

Kambi’s ongoing commitment to Diversity and Inclusion in the workplace. If you require any reasonable adjustment during the recruitment process, please notify your recruiter, who will assist you however they can. Diversity and inclusion is at the heart of who we are and who we aim to be. While we are proud of the positive and inclusive company culture we have created, we know we can do so much more. Kambi constantly evolves its Diversity and Inclusion strategy to ensure it becomes an even more inclusive and positive place to work, with the core management team reaffirming its commitment to delivering on employee feedback.

We believe Kambi's greatest strength is the collective talent of our employees. Kambi is committed to ensuring we create an inclusive work environment where everyone can feel valued, thrive and achieve their potential, regardless of who they are or what their background is. We know that it is only by having a balance of different voices, values and opinions that Kambi is able to be the market leader it is today.

Director of Product - Engagement and Retention employer: KAMBI

Kambi Group plc is an exceptional employer, offering a dynamic work environment in the heart of London and Stockholm, where innovation meets collaboration. With a strong commitment to employee growth, Kambi fosters a culture of diversity and inclusion, ensuring that every voice is heard and valued. Employees benefit from engaging projects in the fast-paced sports betting industry, alongside opportunities for professional development and a supportive team atmosphere that drives both personal and partner success.

KAMBI

Contact Details:

KAMBI Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Director of Product - Engagement and Retention

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We think you need these skills to ace Director of Product - Engagement and Retention

Product Management
User Research
Data Analysis
AI-driven Product Management
Commercial Awareness
Stakeholder Management
Experimentation Culture

Some tips for your application 🫡

Show Off Your Product Passion:When applying for a product management role like Director of Product - Engagement and Retention, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!

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Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.

Tailor Your CV to the Role:Make sure your CV is tailored for the Director of Product - Engagement and Retention position at KAMBI. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!

How to prepare for a job interview at KAMBI

Understand the Product Life Cycle

As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.

Showcase Your Cross-Functional Skills

Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.

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In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.

Know Your Metrics

Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.