Business Operations Engineer in Bristol

Location: Bristol or London, UK (hybrid, three days a week in the office)

Level: Engineer C2

Team: Product & Tech Business Operations

Salary: £45,600 - £57,000 + discretionary bonus

Contract: Permanent

Reporting To: Head of Business Operations

Please note: This role requires an existing right to work in the UK. We can’t offer visa sponsorship, but we review sponsorship role by role, so keep an eye on our careers site for future opportunities.

About Kaluza

Kaluza is the Energy Intelligence Platform, turning energy complexity into seamless coordination. We help energy companies overcome today’s challenges while accelerating the shift to a clean, electrified future. Our platform orchestrates millions of real-time decisions across homes, devices, markets and grids. By combining predictive algorithms with human-centred design, Kaluza makes clean energy dependable, affordable and adaptive to everyday life. With teams across Europe, Asia and Australia, and a joint venture with Mitsubishi Corporation in Japan, we power leading companies including OVO, AGL and ENGIE, as well as innovators like Volvo and Volkswagen.

What you'll do

• Own and evolve the technical systems that power P&T Business Operations — Jira architectures, data pipelines, dashboards, and integrations with enterprise platforms.
• Identify where operational capability could be stronger, scope those opportunities, and design and build solutions in collaboration with the Business Operations Manager.
• Approach problems with an AI-first mindset and make technical decisions with clarity about trade-offs.
• Own and evolve the standardisation of Jira and other Kaluza data systems.
• Configure, extend, and redesign them to support increasingly complex business operations.
• Build and maintain reliable data pipelines and dashboards that turn raw operations data into clear signals for decision-making.
• Explore where AI agents and autonomous systems can streamline operations.
• Identify opportunities for new capabilities and design and build solutions, aligned with the direction from the business operations manager.
• Connect and integrate internal products and platforms — Workday integrations, locally-built internal tools, and other solutions.
• Make recommendations on what to build, integrate, or take over — clearly articulating trade-offs, impact, and delivery path.
• Anticipate security, compliance, and regulatory constraints upfront.
• Navigate Kaluza's systems to unblock delivery quickly.
• Spot when something's off — in the data, in a process, or in a tool — and fix it before it becomes someone else's problem.
• Iterate on our operational tooling continuously, testing new approaches early and sharing what you learn openly with the team.

What you'll bring

• 3–5 years building and maintaining operational tooling — not just writing code, but owning what you ship.
• Strong Jira expertise (including JQL) and Confluence; comfortable configuring them for complex portfolio structures.
• Experience with APIs/integrations and data exchange, SQL + basic scripting, BI tools, AI tools and automation.
• Experience building data pipelines or automated workflows with practical understanding of keeping them reliable at scale.
• Confident in identifying improvements and implementing them independently.
• Break down ambiguous problems, scope solutions, and drive delivery without constant prompting.
• Comfortable with data analysis, ambiguity, and working in scaling organisations where processes and systems need to grow as fast as the people using them.
• Share progress openly and communicate clearly across technical and non-technical audiences.

What will set you apart:

• Spot a constraint, map it back to its root cause, and build a fix (or identify where a temporary workaround is needed).
• Set a high bar for your own work and raise it over time.
• Work openly by default: share progress, flag blockers early, and communicate what's working and what isn't.
• People across the organisation find it easy to understand what you're doing and why.
• Genuinely curious about new tools and approaches — especially AI — and actively bring others along by sharing what you've tried.
• Learning in the open comes naturally to you.

Our Values

• Play to win: Collective pride in decarbonising energy at scale.
• Solve the real problem: Cutting through complexity to focus on real-world outcomes.
• Build trust every day: Consistency, transparency and doing what we say.
• Own the outcome: Full accountability, wins and setbacks, without ego.
• Go further together: Collaboration, respect and different perspectives.

Our Perks

• 26 days’ holiday, plus 26 weeks’ full pay for new parents with no qualifying service period.
• Private medical insurance with virtual GP, life assurance, pension scheme, free mortgage advice and eye tests.
• Discretionary bonus, a Flex Fund of 5% [of salary] to spend on the benefits you want most, retail discounts through Perks at Work.
• Personal learning budget, home office budget.
• Furthr, our climate action app.

Come as you are

We want to meet people from all walks of life. The more inclusive we are, the better our work will be, and we recognise talent on merit and potential. If you’re excited about the role but don’t tick every box, we’d still love to hear from you.

Find out more on our careers page and LinkedIn.

Our Applicant Data Protection Policy is here.