Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire a team to exceed service goals and enhance customer satisfaction.
- Company: Kalmar, a leader in sustainable material handling solutions worldwide.
- Benefits: Competitive salary, generous leave, private medical, and continuous development opportunities.
- Why this job: Make a real impact in a role that drives sustainability and teamwork.
- Qualifications: Degree or equivalent experience, sales qualification preferred, and strong safety awareness.
- Other info: Join a global network of over 1,400 service professionals and grow your career.
The predicted salary is between 36000 - 60000 £ per year.
At Kalmar, we are moving goods in critical supply chains around the world. As the forerunner in sustainable material handling equipment and services, we set the industry benchmark for a zero-emission future. We are driven by teamwork, innovation, and taking ownership to deliver results. With our global reach and local expertise, our success starts with a strong focus on the customer, ensuring their needs guide our daily work. We are dedicated to respecting others and fostering an inclusive culture where all voices are heard, empowering us to succeed together. With us, your work has an impact. Your work moves the world!
As a Regional Service Manager, you won't just manage a team; you'll inspire, mentor, and empower your Regional Service Team to achieve their full potential and create an environment that promotes job satisfaction, team wellbeing, and service performance. You'll be responsible for growing our service business in the region, developing and executing strategic goals, allocating resources, and championing safety to ensure that customer service agreements are not just met, but exceeded.
What Are Your Key Responsibilities
- People Leadership & Development: Lead and coach team members to reach their maximum potential while fostering a supportive environment that promotes job satisfaction, wellbeing, and optimal performance.
- Strategic Service Sales: Identify and pursue growth opportunities with a focus on digital solutions, machine upgrades, refurbishments, and maintenance contracts to meet agreed-upon sales and margin targets.
- Operational Excellence & Efficiency: Develop and review technical service standards and procedures, monitoring cost-effectiveness to prioritize spending and optimize resource allocation.
- Customer Relationship Management: Maintain regular engagement with internal and external stakeholders to ensure high satisfaction levels and build enduring, effective working relationships.
- Contractual & Profitability Oversight: Plan and implement service activities to fulfill maintenance contracts and SLAs, utilizing diligent pipeline management to maximize revenue and profitability.
- HSEQ & Compliance Advocacy: Ensure strict adherence to Health, Safety, Environment, and Quality (HSEQ) policies, legal standards, and company codes of conduct to maintain a safe and ethical workplace.
What We Offer You
- Rewards that truly count: Enjoy a salary package that reflects your expertise, plus fantastic benefits including a salary-sacrifice pension, private medical and life assurance, retail savings, and discounts.
- Work-Life Balance: You’ll receive 33 days of annual leave (including bank holidays), with the option to purchase extra days and additional days for long service, through a working model that empowers you to balance professional and personal commitments.
- Safety that moves us forward: Build your career with a company rooted in safety since the 1940s, ensuring stability and an environment that empowers you to speak and be heard.
- Continuous Growth and Development: Invest in your career with access to exceptional learning and development programs, tailored to accelerate your professional journey and unlock exciting career opportunities.
- World-Class Support: Benefit from comprehensive technical, research, and development assistance, provided by a leading global manufacturer.
Become a key leader within our global network of 1,400+ service technicians and engineers, driving sustainable solutions and making an impact worldwide.
What You Bring To The Role
- Qualifications: Ideally you’ll have a degree level education, or equivalent experience, and a formal recognised sales qualification (or working towards), e.g. ISMM.
- Safety Commitment: Strong awareness and adherence to safety protocols to ensure a secure work environment for yourself and your team.
- Data informed sales approach: A self-starter with enthusiasm and drive and proven ability in converting data into sales opportunities, you’ll have telesales experience, be able to develop sales strategy and sales plans and identify and capitalise on opportunities.
- Industry Insight: You’ll have a deep understanding of the materials handling industry, ideally with knowledge of Kalmar products and services.
- Customer Focus: Attentive to customer needs and market dynamics you’ll be adept in building and maintaining relationships.
- Team Player: Collaboration and effective communication with colleagues and clients to achieve shared goals and maintain an equitable work.
Ready to elevate your career? Apply today! To ensure your application is considered, we encourage applying as soon as possible, as we may close the role once we have received a strong pool of candidates.
Regional Service Manager in Shrewsbury employer: Kalmar
Contact Detail:
Kalmar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Service Manager in Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the materials handling industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job at Kalmar or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Kalmar's values and recent projects. Show them you’re not just another candidate; demonstrate how your experience aligns with their mission of sustainability and customer focus. We want to see that passion!
✨Tip Number 3
Practice your leadership stories! As a Regional Service Manager, you'll need to inspire and mentor your team. Be ready to share examples of how you've successfully led teams in the past and how you can bring that energy to Kalmar.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Kalmar family and contributing to their mission of moving the world sustainably.
We think you need these skills to ace Regional Service Manager in Shrewsbury
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about becoming a Regional Service Manager and how you can contribute to our mission of moving goods sustainably.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your experience in people leadership, strategic service sales, and customer relationship management. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication that gets right to the heart of your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Kalmar
✨Know Your Stuff
Make sure you have a solid understanding of Kalmar's products and services. Research the materials handling industry and be ready to discuss how your experience aligns with their mission of sustainable solutions.
✨Showcase Your Leadership Skills
As a Regional Service Manager, you'll need to inspire and mentor your team. Prepare examples of how you've successfully led teams in the past, focusing on fostering a supportive environment and achieving results.
✨Emphasise Customer Focus
Kalmar values customer relationships highly. Be prepared to share specific instances where you've built strong relationships with clients and how you've addressed their needs effectively.
✨Demonstrate Strategic Thinking
Discuss your approach to identifying growth opportunities and developing sales strategies. Highlight any experience you have with data-informed decision-making and how it has led to successful outcomes in previous roles.
