At a Glance
- Tasks: Lead the transformation of our sales operations and drive revenue strategies.
- Company: Join Kallidus, a people-first organisation focused on innovative learning solutions.
- Benefits: Inclusive culture, competitive salary, and opportunities for professional growth.
- Other info: Dynamic work environment with a commitment to diversity and inclusion.
- Why this job: Be at the forefront of AI-driven sales innovation and make a real impact.
- Qualifications: Experience in Sales Ops within SaaS and strong analytical skills required.
The predicted salary is between 43200 - 72000 € per year.
At Kallidus, we’re on a mission to help organisations build people-first cultures through learning, performance, and talent solutions. Our award-winning suite empowers organisations to attract, develop, and retain the best talent — combining data, learning, and behavioural insights into one seamless platform. The goal is to link employee performance to business outcomes. We’re embedding Artificial Intelligence (AI) across our products to create more intelligent, personalised, and impactful learning experiences. We’re now looking to expand our team in Portugal and seeking the right candidate to head this transformation — someone who can unite technical innovation with strong leadership, independent thinking, and delivery excellence.
In this role, you will be the architect behind our expanding sales infrastructure. You'll play a vital part in developing and executing our revenue strategies, refining sales workflows, and delivering actionable insights on market trends. By designing and monitoring key performance metrics, you will drive sales productivity and ensure our business scales effectively and sustainably.
Key Responsibilities and Accountabilities:- Incentive Design: Architect and manage a competitive sales compensation structure that rewards high performance and ensures tight alignment with company ARR targets and retention goals.
- Territory & Account Management: Strategically allocate accounts and territories using data-driven models to maximize rep productivity and market coverage.
- Forecasting Excellence: Partner with Sales Leadership and Finance to provide high-accuracy predictive models that inform company-wide financial planning.
- Growth Insights: Identify and communicate key revenue trends and anomalies that materially impact our growth trajectory, providing "the story behind the data" to the C‑Suite.
- Process Optimisation & Enablement: Design, implement, and continuously refine the end-to-end sales and account management lifecycle to ensure a frictionless experience for both reps and customers.
- Feedback Loops: Act as a strategic partner to Sales Leadership, gathering boots-on-the-ground feedback to rapidly iterate on sales playbooks and process bottlenecks.
- Cross-Functional Orchestration: Work closely with Sales, Marketing, CS, and Finance, ensuring a "single source of truth" for data across the customer journey.
- Revenue Architecture: Own the roadmap and administration of our Salesforce instance and the broader Sales tech stack.
- AI & Automation: Implement and manage AI-driven solutions to automate repetitive workflows, enhance data intelligence, and eliminate "admin debt," allowing teams to focus on high-value strategic initiatives.
- Stack ROI: Continuously evaluate the effectiveness of our technology investments, offboarding underutilised tools and sourcing new solutions that provide a competitive edge.
- Data Integrity & Analytics: Audit and resolve data quality issues proactively. Establish rigorous data entry standards to ensure 100% reporting accuracy.
- Advanced Visualisation: Build and maintain real-time dashboards that go beyond basic metrics, to support Sales Leadership.
- Experience: Sales Ops or Revenue Ops management within the SaaS space, with a proven track record of scaling teams.
- Technical Mastery: Deep expertise in Salesforce architecture, including complex reporting and system configuration. Experience of implementing AI-enablement tools.
- Analytical Rigor: Highly proficient in advanced data analysis and modelling. You possess the unique ability to "see through the noise" of complex data to provide concise, strategic insights for leadership.
- Global Mindset: Experience managing operations across multiple time zones and cultures (desirable).
- Operational & Strategic Agility: The ability to move seamlessly between high-level revenue strategy and the tactical execution of the sales process. You can design a 12-month growth roadmap one hour and diagnose a workflow bottleneck the next.
Kallidus is a disability confident employer. We work hard to build an explicitly inclusive space where everybody belongs. Kallidus is a supportive, caring, and enjoyable working environment for all our people, and we are committed to furthering the diversity of our teams. Diversity brings innovation and creativity through different views, backgrounds, and opinions; as a people-first organisation, it’s crucial that our teams reflect global diversity. Our people are the heart of our success, and diversity is what drives that. Kallidus positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, region or belief, marital status, pregnancy or maternity.
Proud member of the Disability Confident employer scheme.
Senior Sales Operations Manager employer: Kallidus
Kallidus is an exceptional employer that prioritises a people-first culture, fostering an inclusive and supportive work environment in Portugal. With a strong commitment to employee growth, we offer opportunities for professional development and innovation, particularly in the realm of AI-driven solutions. Our collaborative work culture encourages diverse perspectives, ensuring that every team member contributes to our mission of transforming learning and performance in organisations.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with their needs. Highlight your experience in sales ops and how you can drive their revenue strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Senior Sales Operations Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in sales operations, especially within the SaaS space. We want to see how your skills align with our mission at Kallidus!
Showcase Your Analytical Skills:Since this role involves a lot of data analysis, don’t shy away from sharing specific examples of how you've used data to drive decisions in your previous roles. We love seeing those 'aha' moments!
Highlight Leadership Experience:As a Senior Sales Operations Manager, strong leadership is key. Share instances where you’ve led teams or projects successfully, and how you’ve fostered collaboration across departments.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Kallidus!
How to prepare for a job interview at Kallidus
✨Know Your Numbers
Before the interview, brush up on key metrics related to sales operations and revenue growth. Be ready to discuss how you've used data to drive decisions in your previous roles, especially in SaaS environments. This will show that you understand the importance of data-driven insights in shaping business outcomes.
✨Showcase Your Technical Skills
Familiarise yourself with Salesforce architecture and any AI tools you've worked with. Prepare examples of how you've implemented these technologies to optimise sales processes. Being able to speak confidently about your technical mastery will set you apart from other candidates.
✨Demonstrate Strategic Thinking
Think about how you can link employee performance to business outcomes. Prepare to discuss your experience in designing revenue strategies and how you've successfully navigated complex sales workflows. Highlighting your ability to move between high-level strategy and tactical execution will resonate well with the interviewers.
✨Emphasise Collaboration
Kallidus values cross-functional orchestration, so be ready to share examples of how you've worked with different teams like Sales, Marketing, and Finance. Discuss how you’ve gathered feedback and iterated on processes to improve sales productivity. This will demonstrate your ability to foster a collaborative environment.
