Estates and Facilities Business Partner

Description Contract: Permanent, full time Salary: £37,368 – £43,451 per annum + £3,954 London Weighting Allowance Location: Hybrid, office days based at Victoria Closing date: Sunday 25 May 2025 Interview date: Monday 2 June 2025 We’re looking for an experienced and proactive Estates and Facilities Business Partner to help us maintain a safe, efficient, and welcoming estate across all Blue Cross sites. You’ll ensure our properties are fit for purpose—supporting great care for animals, proud workplaces for our people, and confidence for our supporters. More about the role At Blue Cross, we are committed to the welfare of animals and the people who cherish them, providing essential care, services, and support to both pets and their owners. This includes veterinary care, rehoming services, fostering support, education for pet owners, and pet loss support services, all aimed at helping pets and people to thrive together. In this key role, you’ll work with local teams to plan, manage and oversee both proactive and reactive maintenance projects, ensuring works are delivered safely, professionally, on time, and within budget. You’ll also advise and support colleagues with property-related matters, from compliance and safety to improving sustainability and service delivery. You’ll manage contractors, support health and safety compliance, lead minor refurbishments, and oversee maintenance budgets. Where appropriate, you’ll also line manage site-based facilities staff and play an active role in driving improvements and ensuring our estate presents the best face of Blue Cross. We’re looking for someone with strong project management skills, sound technical knowledge of building maintenance and compliance, and the ability to build positive working relationships across a dispersed organisation. You\’ll be customer-focused, well-organised, budget-conscious, and motivated to make a difference to the environments where we care for pets and people. You will be needing to occasionally travel to our veterinary hospitals in Hammersmith, Merton and Grimsby. Want to know more? We’ve attached the full job description for further details. If you have any questions or need additional information, please don’t hesitate to contact us. About you We are seeking a proactive and customer-focused Estates and Facilities Business Partner to become the visible face of our Estates and Facilities team. In this key role, you will work closely with teams across the organisation, regularly engaging through a variety of communication channels to understand their needs and deliver effective, practical solutions in line with agreed service levels. You will bring a flexible and responsive approach to your work, adapting to changing priorities while maintaining a strong focus on delivering results. While you will be a collaborative team player, you must also be self-motivated and capable of working independently without supervision. A strong customer focus is essential, as is a commitment to providing an excellent service experience across all touchpoints. In this role, you will need to be cost-conscious and able to evaluate the merits of different solutions to ensure value for money. Attention to detail is vital to ensure that programmes of work run smoothly and budgets are accurately maintained. You should feel confident managing multiple tasks at once and be comfortable switching between them as needed. We are looking for someone who is proactive and passionate about enhancing our working environments and ensuring that our properties reflect the professionalism and values of Blue Cross. If you enjoy building relationships, solving problems, and making a tangible difference to how an organisation operates, we’d love to hear from you. Essential Qualifications, Skills, and Experience Sound working knowledge of buildings, including mechanical and electrical aspects Knowledge of facilities management Excellent communication skills both verbal and written Excellent customer service skills Strong analytical and problem-solving skills An understanding of budgeting and experience of monitoring spend and reporting against budgets Experience of working to tight deadlines Experience of line managing members of staff and ensuring they fulfil their roles and are well supported Desirable Qualifications, Skills, and Experience A formal qualification (such as an appropriate IWFM, HND, surveying or similar) A formal qualification in Health & Safety, such as IOSH Managing safely Accredited Project Management qualification Previous experience of CAD based systems Relevant construction trade qualification/experience How to apply Click the apply button below and complete the online application process before the closing date on Sunday 25 May 2025. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Free physiotherapy advice and face to face intervention Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the \’why work for us\’ page on our website. #J-18808-Ljbffr