At a Glance
- Tasks: Manage high-profile accounts and drive revenue growth through strategic planning.
- Company: Global SaaS company with a focus on innovation and growth.
- Benefits: Competitive salary, uncapped commissions, health benefits, and 100% remote work.
- Other info: Emphasis on inclusion with retreats and development workshops.
- Why this job: Join a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: 6+ years in account management, SaaS experience, and strong relationship-building skills.
The predicted salary is between 90000 - 110000 € per year.
A global SaaS company, having had continued phases of growth, is looking to expand their UK sales team by hiring an experienced Account Director. If you have a background in SaaS start-up/scale-up environments with a proven track record in managing mid-market to lower enterprise accounts, then this could be your next role. Here you will be managing some of their most high-profile existing customers and be responsible for retaining and expanding the annual revenue across your portfolio.
Key Responsibilities:
- Retain and grow a portfolio of high-value accounts through strong relationships and strategic account planning.
- Identify upsell and cross-sell opportunities to maximise revenue within set portfolio.
- Collaborate with customer success and professional services teams to drive product adoption and ensure client satisfaction.
- Leverage data to monitor account health and identify areas for expansion.
- Act as a trusted advisor, solving problems and driving long-term customer success.
What we’re looking for:
- ~6+ years of experience in account management or customer success (with a focus on cross sell/upsell and retention).
- ~ Must have experience working for a SaaS company - non negotiable.
- ~ Strong relationship-building skills with senior stakeholders in enterprise environments.
- ~ Autonomous worker, comfortable in a remote working environment.
- ~ Previous experience within a start-up/scale-up company is highly advantageous.
- ~ Commercial acumen and experience driving account annual revenue.
- ~ Analytical mindset with a strategic approach to account planning.
- ~ Ability to thrive in a fast-paced, dynamic environment working with various teams within the company and your customers.
Benefits:
- Base salary ranging from £90,000 - £110,000 + Uncapped Commissions + Health + More!
- 100% remote.
- Strong focus on inclusion – regular retreats, community donation initiatives, and learning and development workshops.
Director, Account Executive employer: Kaliba
As a leading global SaaS company, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. With a strong focus on professional development, we offer numerous opportunities for growth and collaboration, all while enjoying the flexibility of a 100% remote work environment. Join us to make a meaningful impact by managing high-profile accounts and driving customer success in a fast-paced, innovative setting.
StudySmarter Expert Advice🤫
We think this is how you could land Director, Account Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the SaaS industry and let them know you're on the lookout for new opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their products, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Account Director. Highlight your successes in managing accounts and driving revenue growth, especially in SaaS environments.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team!
We think you need these skills to ace Director, Account Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your experience in SaaS and account management, especially any successes in retaining and growing high-value accounts. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the Director, Account Executive role. Share specific examples of how you've driven revenue growth and built strong relationships in previous roles.
Showcase Your Analytical Skills:Since we’re looking for someone with an analytical mindset, don’t forget to mention any tools or methods you’ve used to monitor account health and identify upsell opportunities. We love data-driven decision-making!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Kaliba
✨Know Your Numbers
Before the interview, brush up on your key metrics and achievements. Be ready to discuss specific examples of how you've retained and grown accounts in previous roles, especially in a SaaS environment. This will show that you understand the importance of data in driving revenue.
✨Build Rapport with Stakeholders
Since this role involves strong relationship-building skills, practice how you'll connect with senior stakeholders. Think about how you can demonstrate your ability to act as a trusted advisor and solve problems for clients. A personal touch can go a long way!
✨Showcase Your Strategic Mindset
Prepare to discuss your approach to account planning and how you've identified upsell and cross-sell opportunities in the past. Use examples that highlight your analytical mindset and strategic thinking, as these are crucial for success in this role.
✨Embrace the Remote Work Culture
Since the position is 100% remote, be ready to talk about your experience working autonomously. Share how you stay motivated and productive in a remote setting, and mention any tools or strategies you use to collaborate effectively with teams.
