Recovery Worker, Part Time, West Bromwich, £12.71 p/h plus EXCELLENT benefits! Part time Evenings and Weekend!
About Us
We are the calm in the storm. When others are at their most vulnerable, our team stands firm. We are built on resilience, powered by initiative, and united by a shared purpose: to make a critical difference when it matters most. We trust our people to act decisively in difficult situations, because we hire for the strength that others rely on. Our values are Integrity, Inclusion, Initiative, Innovation, and Independence; at the forefront of our minds are our service users and our people, providing a great place to work. We are Gold standard accredited with Investors in People and are also recognised by Best Companies to work for.
ABOUT THE ROLE
Only those with courage will thrive. As a Crisis Support Specialist, you’ll be on the frontline helping people in their most challenging moments. You’ll navigate tough conversations, make quick decisions, and stay calm when others can’t. No two shifts are the same, and every shift makes a real difference. You’ll carry out assessments, create safety plans, and guide people through challenging times. Sometimes that means listening. Sometimes it means taking decisive action. Always, it means showing resilience and strength when it matters most.
This role is 22 hours per week, worked across 3 days on a rota basis.
- Monday–Friday: 17:00–22:00
- Saturday–Sunday: 12:00–21:30
Working days will vary on a rota basis, although the hours of work will remain the same. Please note that all roles at KPG require a satisfactory DBS check.
What’s on Offer?
- £12.71 per hour
- 35 days per year (pro-rata) plus time off for your birthday
- Enhanced company pension contribution (5%)
- Wellbeing break every week to focus on your health and happiness
- Length of service holidays (up to 3 extra days)
- 2 volunteering days per year to help a cause of your choice
- Free on-site car parking
- Free suicide awareness & mental health first aid qualification
- Paid on 19th of each month for the full month
Key Tasks
Client Support & Coordination
- Ensure all aspects of working clients are fulfilled within agreed timescales and quality standards.
- Liasing with other external agencies, complementary therapies, and community groups on behalf of people who use our services.
Safeguarding
- Contribute to protecting individuals from the risk of abuse and harm, both to themselves and others using services.
Teamwork & Collaboration
- Work as part of a team, sharing information and providing support to colleagues, including volunteers.
- Engage in regular team meeting and discussions to ensure effective communication and collaboration.
Record Keeping and Documentation
- Maintain accurate records as per company policy and procedures utilising appropriate paper and electron systems.
- Keep up to date details of services activities and outcomes in charity logs, always ensuring transparency and accountability.
Relationship Building
- Build rapport with service users based on respect and honesty, offering support and trustworthy environment for their recovery journey.
Please note that we are unable to provide visa sponsorship for applicants that do not have the right to work in the UK or who may need sponsorship in the future. We are a disability confident employer and if you require any reasonable adjustments as part of your application, please let us know.
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