At a Glance
- Tasks: Lead ecommerce trading, optimise customer experience, and drive online revenue growth.
- Company: Fast-growing digital team at BiGDUG with a focus on innovation.
- Benefits: Company bonus, pension contributions, birthday off, and career development opportunities.
- Other info: Join a collaborative team and shape the future of ecommerce.
- Why this job: Take ownership of ecommerce strategy and make a real impact in a dynamic environment.
- Qualifications: Strong ecommerce management experience and data-driven decision-making skills.
The predicted salary is between 50000 - 65000 £ per year.
Are you a commercially driven ecommerce professional ready to take ownership of a high‐impact role? Do you thrive in a fast‐paced digital environment where trading performance, customer experience and continuous optimisation are at the heart of everything you do? If you’re looking for a role that blends hands‐on trading, strategic influence and technical capability — this could be your next step.
We’re expanding rapidly across the UK, and we’re looking for a Senior Ecommerce Manager to lead trading across all BiGDUG brands and sites. You’ll be responsible for driving online revenue, optimising the customer journey, and delivering a best‐in‐class ecommerce experience — all while working closely with marketing, category and development teams to shape our digital future. This is a fantastic opportunity to own the trading strategy, lead on‐site optimisation, and play a key role in delivering ambitious growth plans.
What you’ll be doing
- Ecommerce Trading & Growth
- Lead day‐to‐day ecommerce trading across all brands and sites, driving revenue, conversion and customer experience.
- Own the trading calendar — promotions, content updates, product ranging and seasonal activity.
- Monitor key KPIs (revenue, conversion, AOV, traffic) and take proactive action to protect performance.
- Ensure pricing, messaging and promotional activity are aligned across all channels.
- On‐Site Experience & Merchandising
- Lead visual merchandising across UK sites, optimising category layouts, product sequencing and promotional placements.
- Oversee content publishing, ensuring product pages and landing pages meet brand and UX standards.
- Work with category teams to analyse product performance and optimise category strategy.
- CRO, UX & Innovation
- Drive a continuous CRO programme using A/B testing, heatmaps and user insights.
- Identify opportunities to improve the customer journey and unlock incremental revenue.
- Partner with marketing to ensure campaigns convert effectively across digital touchpoints.
- Technical & Platform Management
- Work with developers on site enhancements, feature releases and technical fixes.
- Oversee tag management (GTM) and ensure accurate tracking across key events.
- Support SEO through technical optimisation and site performance improvements.
What we’re looking for
- Strong experience in senior ecommerce trading or management.
- Proven track record of delivering online revenue growth.
- Hands‐on experience with ecommerce platforms and on‐site merchandising.
- Confident using GA4 and data to drive commercial decisions.
- Understanding of SEO, CRO and UX best practice.
- Strong project management and stakeholder communication skills.
- Familiarity with GTM, tracking and personalisation tools.
What we can offer you
- Company bonus scheme
- Workplace pension contribution
- Salary extras
- Your birthday off
- Opportunities to grow, develop and influence the future of our ecommerce function
If you’re ready to take ownership, drive performance and play a key role in a fast‐growing digital team, we’d love to hear from you.
Senior Ecommerce Manager employer: Kaiserkraft
At BiGDUG, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters innovation and collaboration. As a Senior Ecommerce Manager, you'll enjoy competitive benefits including a company bonus scheme, workplace pension contributions, and even your birthday off, all while having ample opportunities for professional growth in a rapidly expanding digital environment. Join us to make a meaningful impact on our ecommerce strategy and help shape the future of our brands.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Ecommerce Manager
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your past successes in ecommerce. This is your chance to demonstrate how you've driven revenue and optimised customer experiences — make it shine!
✨Tip Number 3
Prepare for interviews by diving deep into the company's ecommerce strategy. Know their KPIs and be ready to discuss how you can help them achieve their goals. We want to see your passion and knowledge about their brand!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Senior Ecommerce Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Senior Ecommerce Manager role. Highlight your achievements in ecommerce trading, customer experience, and any relevant technical skills to show us you’re the perfect fit.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about ecommerce and how your background makes you the ideal candidate. Be specific about your successes and how they relate to the responsibilities outlined in the job description.
Showcase Your Data Skills:Since we’re all about data-driven decisions, make sure to mention your experience with tools like GA4 and any examples of how you've used data to drive revenue growth. We want to see how you can leverage insights to optimise performance!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Kaiserkraft
✨Know Your Numbers
As a Senior Ecommerce Manager, you'll need to demonstrate your understanding of key performance indicators. Brush up on metrics like revenue, conversion rates, and average order value. Be ready to discuss how you've used these numbers to drive growth in previous roles.
✨Showcase Your Hands-On Experience
This role requires a blend of strategic influence and hands-on trading. Prepare examples of how you've directly impacted ecommerce performance through merchandising or promotional strategies. Highlight specific campaigns where you played a pivotal role.
✨Understand the Customer Journey
Be prepared to talk about how you've optimised the customer journey in past positions. Discuss any A/B testing or user insights you've implemented to improve conversion rates. This shows that you can think critically about user experience.
✨Familiarity with Tools is Key
Make sure you're comfortable discussing tools like Google Analytics 4, GTM, and any personalisation software you've used. Being able to speak confidently about how these tools have informed your decisions will set you apart from other candidates.
