Medical Assistant, Kensington in London

Under direct physician supervision, assists providers, nurses and allied health personnel in delivering comprehensive, high quality patient care to Kaiser Permanente members.

Essential Responsibilities

• Assists the physician in providing comprehensive medical care to targeted patient population in the ambulatory clinic setting by:

• Preparing the patient for the medical examination.
• Performing rooming-in, screening activities and patient histories for the appropriate patient population.
• Performing assigned clinical tasks and/or procedures.
• Setting up patients for virtual visits in clinic.
• Turning over rooms following patient visits.
• Serving as chaperone for exams if requested by the patient.
• Assisting with scheduling follow-up appointments and activities as recommended by the physician.
• Performing clinical tasks and/or procedures appropriate to targeted patient population under the delegation and supervision of a licensed physician.
• Immediately notifying physician or other licensed health care provider of patients observed to be in distress.
• Documenting all care given and actions taken on behalf of the patient in KP HealthConnect.
• Facilitating smooth and efficient operation of the clinical department by monitoring the flow of patients and intervening as appropriate to minimize wait times and promote a positive experience for the patient.
• Assisting with inventory and requisition of required supplies; keeping exam and procedure rooms adequately stocked at all times.
• Engaging in positive interactions with Kaiser Permanente members, visitors and fellow staff members at all times.
• Monitoring and managing refrigerated medications under the supervision of the practicing physician.
• Serving and protecting the practice by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements.
• Administering medications per KP policy and using the 5 rights of medication administration.
• Performing basic diagnostic and laboratory tests and specimen collection per KP policy and CLIA regulations.
• Assisting with routine patient education and self-care instructions as directed by providers.
• Performing other duties as assigned.

Experience

N/A.

Education

Graduate of an accredited Medical Assistant Program that includes phlebotomy training. High School Diploma or General Education Development (GED) required.

License, Certification, Registration

• Certified Clinical Medical Assistant from National Healthcareer Association OR CT National Certified Medical Assistant OR Medical Assistant Certificate from American Association of Medical Assistants OR Registered Medical Assistant from American Medical Technologists.
• Basic Life Support from American Heart Association.

Additional Requirements

• Completion of all Kaiser Permanente Medical Assistant required competencies within the first sixty (60) days of employment, and annually thereafter.
• Effective interpersonal and customer service skills.
• Effective communication (written and oral) skills.
• Proficiency in the use of applicable computer software.
• Problem solving skills.
• Ability to work independently and as a member of a team.
• Must be able to work in a Labor/Management Partnership environment.
• Must maintain certifications current and complete annual CEUs to meet CLIA regulations and/or licensing requirements.

Preferred Qualifications

• Minimum one (1) year of full-time experience as a nursing/medical assistant OR relevant experience OR successful completion of a Kaiser Permanente externship preferred.
• Proficiency in documenting in an electronic medical record system preferred.