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- Tasks: Be the technical link between customers and production teams, ensuring projects run smoothly.
- Company: Join a well-established manufacturing business in the label printing sector.
- Benefits: Enjoy a competitive salary, hybrid working options, and strong development opportunities.
- Why this job: Make a real impact on exciting projects for well-known brands in a fast-paced environment.
- Qualifications: Experience in print or packaging, strong problem-solving skills, and confident communication.
- Other info: Be part of a supportive team that values innovation and quality.
The predicted salary is between 28800 - 43200 £ per year.
Technical Services Representative/ Technical Account Manager 📍 Location: Castleford (Open to hybrid working for the right candidate) 🕒 Hours: 37.5 hours per week 📅 Start Date: ASAP 💼 Type: Full-time, Permanent 💰 Competitive salary + benefits Are you experienced in print or packaging and looking for your next challenge? An exciting opportunity has opened up with a well-established manufacturing business in the label printing sector. They\’re looking for a Technical Services Representative to join their fast-paced technical team and play a key role in bringing new and existing projects to life. If you\’re organised, detail-oriented, and enjoy working with both customers and cross-functional teams – this could be the ideal next step in your career. The Role You\’ll be the technical link between the customer, production, and design teams – making sure all jobs are fully scoped, costed, and set up correctly before hitting the press. This role involves a mix of customer communication, technical input, project coordination, and process improvement. What You\’ll Be Doing Liaising with customers and project managers on label design, specifications, timelines, and costs Reviewing artwork files and ensuring all technical requirements are met Creating print specifications, colour standards, and job estimates Working closely with customer service and graphics teams to prepare jobs for production Supporting press approvals and acting as the customer\’s rep when needed Managing documentation, tooling orders, and project tracking Maintaining pricing models and job information using internal systems Organising de-bugging and trial runs for new product launches Identifying process improvements and supporting continuous improvement initiatives Promoting a strong focus on quality, safety, and compliance with industry standardsWhat We\’re Looking For Previous experience in a technical role within label printing, packaging, or FMCG Strong problem-solving and organisational skills Confident communicator, comfortable working with customers and internal teams Good understanding of print processes and reprographics IT literate – able to pick up systems and work with digital tools efficiently Detail-oriented, proactive, and always looking to improve how things are doneWhy This Role? Be part of a high-performing and supportive technical team Work on projects for well-known brands and exciting new products Make a real impact in a fast-moving production environment Strong development opportunities and a company culture that values innovation and qualityInterested? If you\’re curious to learn more or would like a confidential chat about the role, please get in touch. Whether you\’re actively looking or just open to hearing about new opportunities, we\’d love to hear from you
Technical Services Representative/ Technical Account Manager employer: Kairos Recruitment
Contact Detail:
Kairos Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Representative/ Technical Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the print and packaging industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss specific projects you've worked on and how you tackled challenges. Show them you're not just a candidate, but a problem-solver!
✨Tip Number 3
Don’t forget to showcase your communication skills! Practice explaining complex concepts in simple terms. This will help you stand out, especially since you'll be liaising with customers and teams.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and making an impact in the label printing sector.
We think you need these skills to ace Technical Services Representative/ Technical Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in print or packaging. We want to see how your skills align with the role of Technical Services Representative, so don’t be shy about showcasing relevant projects and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that demonstrate your problem-solving skills and your ability to work with customers and cross-functional teams.
Show Off Your Technical Know-How: Since this role involves a lot of technical input, make sure to mention any relevant technical skills or knowledge you have about print processes and reprographics. We love candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Kairos Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of print processes and packaging. Familiarise yourself with the technical aspects mentioned in the job description, like artwork files and print specifications. This will show that you're not just interested in the role but also have the expertise to back it up.
✨Showcase Your Communication Skills
As a Technical Services Representative, you'll be liaising with customers and internal teams. Prepare examples of how you've effectively communicated complex information in the past. This could be through project coordination or customer interactions—anything that highlights your ability to connect with different stakeholders.
✨Be Ready to Problem-Solve
Expect questions that assess your problem-solving skills. Think of specific challenges you've faced in previous roles, especially in technical settings, and how you overcame them. This will demonstrate your proactive approach and ability to improve processes, which is key for this position.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s projects, team dynamics, and their approach to continuous improvement. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to engage in a meaningful conversation during the interview.
