Research & Insight Lead

Research & Insight Lead

Full-Time No home office possible
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Job Description

Research & Insight Lead\\nLondon | Hybrid Working | 3 Days In-office\\n\\nI'm currently working exclusively with a fast-growing, people-first media agency that's looking to hire a Research & Insight Lead as they continue to scale.\\n\\nThis is a genuinely exciting opportunity to join an employee-owned agency at a key point in their growth, where insight plays a central role in shaping strategy, campaigns, and client decision-making. You'll have real ownership, visibility, and the chance to build and lead an insight function that has genuine influence across the business.\\n\\nThe Agency\\nThis is more than just a media agency – they pride themselves on being people people. With a strong reputation for data-driven thinking and delivering tangible results, they specialise in the property and travel sectors, combining insight, analytics, and creativity to drive impact.\\n\\nAs a majority employee-owned business, they invest heavily in their people, offering long-term progression, collaboration, and a culture built on trust and integrity.\\n\\nThe Role\\nAs Research & Insight Lead, you'll take ownership of insight delivery across the agency, leading research projects end-to-end and ensuring insight is embedded into client strategy and internal decision-making.\\n\\nYou'll manage and develop 1-2 analysts, work closely with client services and senior stakeholders, and play a key role in QBRs, pitches, and client presentations.

This role would suit someone who enjoys combining analytical rigour with storytelling and is ready to step into a visible leadership position.\\n\\nKey Responsibilities\\n\\nLead quantitative and qualitative research projects from design through to insight delivery.\\nTranslate complex data into clear, actionable insights for clients and internal teams.\\nOwn insight storytelling for client presentations, QBRs, and strategic reviews.\\nManage and mentor junior analysts, supporting their development.\\nPartner closely with client services and senior stakeholders to shape briefs\\nIdentify opportunities to apply insight across campaigns, pitches, and new initiatives.\\nOversee reporting on campaign performance and audience behaviour.About You\\nYou'll be a confident insight professional with strong commercial awareness and experience delivering research that drives real business outcomes. You're comfortable presenting to clients, influencing decisions, and leading others.\\n\\nEssential experience includes:\\n\\nProven experience in research, insight, or analytics (agency, consultancy, or client-side)\\nEnd-to-end research delivery across quantitative and qualitative methodologies\\nStrong statistical analysis skills\\nExperience using R and advanced Excel\\nData visualisation and reporting experience (Power BI, Datorama, PowerPoint)\\nConfident client-facing communication and storytelling\\nExperience managing or mentoring junior team membersNice to have:\\n\\nExperience using Qualtrics or other survey platforms\\nExposure to audience tools such as YouGov, TGI, or GWI\\nUnderstanding of digital marketing metrics and campaign measurement\\nSQL, Python, or broader Martech exposure (GA4, ad platforms, CRM)\\nExperience within property or travel sectorsWhat's On Offer\\n\\nHybrid working with a London-based office in Farringdon\\nEmployee ownership and profit-share scheme\\nClear progression and leadership opportunity\\nSupportive, people-first culture\\nStructured learning and development\\nCompetitive salary and benefitsInterested?\\nIf you're open to a confidential conversation and would like to hear more about the agency, team, and growth plans, please apply with your CV and I'll be in touch to share further details

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Contact Detail:

Kairos Recruitment Recruiting Team

Research & Insight Lead
Kairos Recruitment
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