At a Glance
- Tasks: Lead high-profile client accounts and oversee integrated influencer marketing campaigns.
- Company: Join a fast-growing agency at the forefront of influencer marketing.
- Benefits: Health insurance, flexible PTO, remote work, and annual bonuses.
- Other info: Dynamic environment with significant growth potential and leadership exposure.
- Why this job: Shape impactful strategies and build long-term partnerships with global brands.
- Qualifications: Director-level experience in client services and strong stakeholder management skills.
The predicted salary is between 80000 - 100000 £ per year.
KRG's client is a high-growth agency operating at the intersection of influencer marketing and talent management. Working with globally recognised organisations, major institutions, and high-profile public-facing brands, they help shape how influential voices connect with audiences that are increasingly unreachable through traditional media.
This is an opportunity to join a category-defining business within the creator economy, supporting campaigns that influence public opinion, build reputation, and deliver measurable engagement through creator-led strategies. The business works across enterprise and high-profile accounts, delivering integrated influencer and digital communications programmes spanning corporate affairs, public affairs, reputation, advocacy, and political communications.
The Opportunity
KRG are looking for a Director of Client Services to lead and grow a portfolio of strategic client partnerships across Corporate Affairs, Public Affairs, and Political Communications. This is a senior leadership role suited to someone who combines executive-level client management with strong operational capability and previous experience delivering complex, high-visibility campaigns. You'll act as a trusted advisor to senior stakeholders, overseeing integrated influencer marketing programmes, leading cross-functional teams and driving long-term account growth.
Key Responsibilities
- Act as the senior lead across a select portfolio of high-profile client accounts, owning relationship management and account success.
- Build trusted partnerships with executive stakeholders and provide strategic counsel on communications, audience engagement, and campaign direction.
- Lead high-stakes client conversations, issue management, and decision-making processes.
- Oversee campaign measurement and performance reporting, translating insights into strategic recommendations and measurable outcomes.
- Direct the development of client deliverables including presentations, strategic recommendations, creator briefs, messaging frameworks, and executive materials.
- Manage commercial delivery including budgets, contracts, forecasting, and invoicing.
- Drive operational excellence by improving systems, workflows, and scalable delivery processes.
- Contribute to broader leadership initiatives, team development, and organisational growth.
- Support new business activity through pitches, proposals, and strategic growth initiatives.
- Identify opportunities to expand client partnerships and increase account value.
- Represent the business externally through networking, industry events, speaking opportunities, and thought leadership.
- Help shape the organisation's perspective on emerging trends across creator marketing, digital influence, and online culture.
About You
- Significant, Director level experience within client services/ account leadership.
- Strong experience and knowledge of corporate or political influencer marketing campaigns and strategic communications.
- Strong experience managing senior stakeholders including C-suite executives, public figures, government stakeholders, or equivalent.
- Proven success leading enterprise-level accounts and delivering integrated campaigns.
- Commercially minded with experience managing budgets, scopes, timelines, and campaign performance.
- Exceptional communication, stakeholder management, and presentation skills.
- Strong operator with the ability to manage multiple complex workstreams simultaneously.
- Comfortable navigating ambiguity and performing in fast-paced, high-growth environments.
- Strong understanding of creator ecosystems across platforms including TikTok, YouTube, Instagram and emerging channels.
Why Join?
- Work on high-profile, culturally relevant campaigns with recognised global organisations.
- Operate at the forefront of influencer marketing and creator-led communications.
- Join a fast-scaling environment with strong growth potential and leadership exposure.
- Opportunity to shape strategy and build long-term client partnerships in an emerging category.
Perks/ Benefits
- Health, vision and dental insurance.
- Flexible PTO.
- 401k.
- 2-week, end of year holiday closure.
- Discretionary bonus (annual).
- Bi-Annual reviews.
- Remote working (EST time zone required).
Client Services Director (Influencer) employer: Kairos Recruitment
Join a dynamic and innovative agency at the forefront of influencer marketing, where you'll lead high-profile campaigns for globally recognised brands. With a strong emphasis on employee growth, you will have the opportunity to shape strategic partnerships while enjoying a flexible work culture that prioritises work-life balance and offers comprehensive benefits including health insurance and a generous PTO policy. This is an exciting chance to thrive in a fast-paced environment that values creativity and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Director (Influencer)
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. The more people you know, the better your chances of landing that Client Services Director role.
✨Tip Number 2
Showcase your expertise! Create a portfolio or case studies highlighting your past successes in influencer marketing and client management. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Prepare for those interviews! Research the company and its clients, and come armed with insights on how you can drive their campaigns forward. Confidence and knowledge go a long way!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to get noticed by the right people.
We think you need these skills to ace Client Services Director (Influencer)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Services Director role. Highlight your experience in influencer marketing and client management, showing us how you can lead high-profile accounts effectively.
Showcase Your Achievements:Don’t just list your responsibilities; we want to see your successes! Include specific examples of campaigns you've led, especially those that had a measurable impact on client engagement or reputation.
Be Authentic:Let your personality shine through in your application. We value authenticity, so share your passion for influencer marketing and how you connect with audiences in innovative ways.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Kairos Recruitment
✨Know Your Influencer Marketing Inside Out
Make sure you brush up on the latest trends in influencer marketing and talent management. Understand how these strategies impact public opinion and engagement, especially in corporate and political contexts. Being able to discuss recent campaigns or case studies will show your expertise and passion for the industry.
✨Prepare for High-Stakes Conversations
As a Client Services Director, you'll be leading crucial discussions with senior stakeholders. Practice articulating your thoughts clearly and confidently. Think about potential questions they might ask regarding campaign strategies or performance metrics, and prepare your responses to demonstrate your strategic thinking and problem-solving skills.
✨Showcase Your Leadership Skills
This role requires strong operational capability and leadership experience. Be ready to share examples of how you've successfully managed cross-functional teams and delivered complex campaigns. Highlight your ability to drive account growth and improve processes, as this will resonate well with the interviewers.
✨Demonstrate Your Commercial Acumen
Since managing budgets and contracts is part of the job, come prepared to discuss your experience with financial management in previous roles. Be specific about how you've forecasted budgets, handled invoicing, and ensured campaign performance aligns with commercial goals. This will show that you're not just a creative thinker but also commercially minded.
