At a Glance
- Tasks: Manage key customer accounts and build strong relationships for long-term success.
- Company: Market-leading UK packaging business focused on people and partnerships.
- Benefits: Competitive salary, travel opportunities, and a supportive work culture.
- Other info: Dynamic role with opportunities for strategic growth and client engagement.
- Why this job: Develop your career in account management while making a real impact.
- Qualifications: Experience in customer service or account management; packaging industry knowledge preferred.
The predicted salary is between 40000 - 50000 £ per year.
Bradford | Full-time (office-based + client travel) Salary and OTE DOE
I'm currently partnering with a market-leading UK business in the packaging sector to recruit a Customer Business Manager / Key Account Manager. This is a fantastic opportunity for someone looking to step up or further develop a career in account management and customer strategy within a high-performing, people-focused organisation.
Why This Opportunity Stands Out
This isn't a transactional sales role. My client is looking for someone who can build long-term partnerships, add real value to customers, and become a trusted advisor. The business is the largest UK distributor of polypropylene, laminates, and specialist films, supplying major names across the food manufacturing sector.
The Role
You'll join an established Customer Business Manager team, taking ownership of a portfolio of accounts. Your focus will be on relationship management, service delivery, and account growth rather than quick wins. You will act as the voice of the customer internally, ensuring everything from stock planning to product solutions runs smoothly. As part of the role, you can expect to be out visiting clients around 4-5 times per month, giving you valuable face-to-face time to strengthen relationships and identify new opportunities.
Key Responsibilities
- Manage and develop key customer accounts
- Act as the primary point of contact, both externally and internally
- Build strong, multi-level relationships with customers
- Visit client sites regularly (typically 4-5 visits per month) and provide market insights
- Proactively manage stock, forecasts, and supply planning
- Identify and drive growth opportunities within accounts
- Collaborate across internal teams to deliver seamless service
What I'm Looking For
- Experience in customer service or account management
- Packaging industry experience
- Strong interpersonal and communication skills
- Commercial awareness and a proactive mindset
- Ability to think strategically and solve problems
- Comfortable working with Microsoft Office and ERP systems
Essential: Full UK driving licence and access to a car. Willingness to travel to customer sites (including occasional overnight stays).
If you're looking for a role where you can develop strategically, build meaningful client relationships, and be part of a high-performing culture, I would be keen to speak with you. Apply now or get in touch for a confidential conversation.
Key Account Manager - Packaging employer: Kairos Recruitment Group
Join a market-leading packaging company in Bradford that prioritises employee development and fosters a collaborative, high-performing culture. As a Key Account Manager, you'll have the opportunity to build long-term partnerships with clients, supported by a team that values strategic thinking and proactive problem-solving. With regular client visits and a focus on meaningful relationships, this role offers a rewarding career path in a dynamic industry.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager - Packaging
✨Tip Number 1
Network like a pro! Reach out to your connections in the packaging industry and let them know you're on the hunt for a Key Account Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Get ready for those client visits! Brush up on your relationship-building skills and think about how you can add value to potential clients. Remember, it’s all about being that trusted advisor they can rely on.
✨Tip Number 3
Showcase your commercial awareness! When chatting with potential employers, highlight your understanding of market trends in the packaging sector. This will demonstrate that you’re not just about sales, but also about strategic growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Key Account Manager - Packaging
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Key Account Manager role. Highlight your customer service or account management experience, especially in the packaging industry, to show us you’re the right fit.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about building long-term partnerships and how you can add value to our customers. Be genuine and let your personality come through!
Showcase Your Interpersonal Skills:Since this role is all about relationship management, make sure to highlight your strong communication and interpersonal skills in your application. We want to see how you’ve successfully built relationships in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Kairos Recruitment Group
✨Know Your Stuff
Before the interview, dive deep into the packaging industry and the specific company you're applying to. Understand their products, key clients, and market position. This knowledge will help you demonstrate your genuine interest and ability to add value.
✨Showcase Relationship Building Skills
Since this role focuses on long-term partnerships, prepare examples of how you've successfully built and maintained client relationships in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your interpersonal skills.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and strategic thinking. Think about potential challenges in account management and how you would address them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the company's approach to client relationship management or how they measure success in account growth. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
