Maître d’ & VIP Guest Experience Lead in London

Maître d’ & VIP Guest Experience Lead in London

London Full-Time 31500 - 38500 £ / year (est.) No working from home possible
Slide to start your application
Start application
K

At a Glance

  • Tasks: Lead the guest experience from reservation to departure, ensuring a personalised touch.
  • Company: Join KAIO, a premium dining venue in London with a focus on excellence.
  • Benefits: Competitive salary, opportunities for growth, and a vibrant work environment.
  • Other info: Exciting opportunities for staff development and career progression.
  • Why this job: Be at the forefront of London's dining scene and create unforgettable experiences.
  • Qualifications: Exceptional communication skills and strong organisational abilities required.

The predicted salary is between 31500 - 38500 £ per year.

KAIO is seeking a senior front-of-house leader to own the guest experience from reservation to departure.

The Maître d’ will work closely with the General Manager to maximise reservations, optimise the floor, and ensure every guest enjoys a warm, polished, and personalised experience.

The role requires exceptional communication, strong organisation, and a commercial mindset, with a focus on VIP guest management and staff development.

London’s premium dining scene offers exciting growth.

#J-18808-Ljbffr

Maître d’ & VIP Guest Experience Lead in London employer: Kaio Restaurant

Join our vibrant team as a Bartender, where you'll not only craft exquisite cocktails but also engage with guests in a lively atmosphere that prioritises exceptional service. Our commitment to employee growth is reflected in our supportive work culture, offering training opportunities and the chance to develop your mixology skills in a fast-paced, high-end environment. Located in a bustling area, we provide a unique opportunity to be part of a dynamic bar scene while enjoying competitive benefits and a welcoming team spirit.

K

Contact Details:

Kaio Restaurant Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Maître d’ & VIP Guest Experience Lead in London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Kaio Restaurant. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Kaio Restaurant

Don't be shy about reaching out to Kaio Restaurant directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Maître d’ & VIP Guest Experience Lead in London

Communication Skills
Problem-Solving Skills
Attention to Detail
Leadership Skills
Adaptability
Team Management
Teamwork

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Kaio Restaurant and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Kaio Restaurant

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!