At a Glance
- Tasks: Welcome guests with warmth and professionalism while managing reservations and seating.
- Company: Join KĀIO, a premium dining destination in London's prestigious The Whiteley.
- Benefits: Be part of a dynamic team with opportunities for growth and creativity.
- Other info: Join us at this exciting stage of our journey to redefine dining in London.
- Why this job: Make a real impact on guest experiences in an exciting restaurant environment.
- Qualifications: Strong communication skills and a polished, engaging personality are essential.
The predicted salary is between 32976 - 40304 £ per year.
To be the first point of contact for guests, delivering a warm and professional welcome.
Maintain an immaculate appearance and a polished, engaging manner to enhance the overall dining experience.
Ensure smooth reservations and seating processes while providing an exceptional level of hospitality.
Primary Responsibilities
- Greet and welcome guests with a warm, friendly, and professional demeanour.
- Manage reservations and walk-in guests efficiently to optimise seating arrangements.
- Maintain an organised and well-presented front-of-house area.
- Provide guests with information about the menu and restaurant services.
- Assist in coordinating smooth service flow between the front-of-house and kitchen teams.
- Uphold high standards of personal grooming and professional presentation.
- Handle customer queries and special requests with discretion and efficiency.
- Support the team with administrative duties related to guest experience.
Personal Specification
- Excellent interpersonal and communication skills.
- Professional, confident, and engaging personality.
- Well-groomed and impeccably presented.
- Strong organisational skills and ability to multitask.
- Ability to remain calm and composed under pressure.
- Knowledge of reservation management systems such as Seven rooms (Desirable)
- Multilingual abilities (Desirable)
The above outlines the primary responsibilities of the role; however, duties may evolve to meet the changing needs of the business.
About KĀIO
KĀIO is a contemporary premium dining destination located within The Whiteley, one of London's most prestigious developments.
Inspired by exceptional ingredients, refined yet approachable service, and genuine hospitality, KĀIO offers an elevated dining experience complemented by an extensive and carefully curated wine programme.
At KĀIO, we believe exceptional hospitality is created by exceptional people.
This is an opportunity to join a dynamic leadership team at an exciting stage of the restaurant's journey, where your expertise, creativity, and passion will directly influence our success and help establish KĀIO as one of London's leading dining destinations.
Host in London employer: Kaio Restaurant
KĀIO is an exceptional employer that values its team members as the heart of its premium dining experience. Located in the prestigious Whiteley development, we offer a vibrant work culture that fosters creativity and personal growth, alongside competitive benefits and opportunities to influence our restaurant's success. Join us to be part of a dynamic team dedicated to delivering genuine hospitality in an inspiring environment.
StudySmarter Expert Advice🤫
We think this is how you could land Host in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Kaio Restaurant. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Kaio Restaurant
Don't be shy about reaching out to Kaio Restaurant directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Host in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Kaio Restaurant and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Kaio Restaurant
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
