Salesforce - Technical Director

When you join Kainos, you get to think beyond limitations to make an immediate and positive impact – like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday.

You’ll be part of a people-first culture that is growing around the world. We’re a creative, committed, and diverse group of individuals who succeed as a team.

At Kainos your ideas are heard and valued and you’ll leave a legacy that you can feel proud of.Join us and discover how our people write our story.

The Salesforce Technology Lead is a key role in the business, accountable for technology decisions aligned with the goals of the recently established Salesforce practice, ensuring a commercial and innovative advantage over other technology service providers.

The core responsibilities include influencing the strategy and setting the technology direction for the Salesforce practice, being a technical advisor to the business and to our clients at C-level, representing Kainos as a technology evangelist and thought leader, and developing Salesforce talent across the organization.

You will be accountable for the quality and integrity of our Salesforce technology strategy and delivery across our engagements, using your expertise to develop innovative AI-driven solutions and to guide our delivery teams on high-profile programmes. You will act as a senior technical liaison with our customers, Salesforce UK, and Salesforce partners, maintaining a public persona, publishing insightful views and promoting collaboration in the Salesforce ecosystem.

You will also contribute to business development, working with our sales and account teams to identify and qualify opportunities, supporting presales activities, bids and proposals, ensuring our solutions are secure, scalable, innovative and aligned with relevant standards and Salesforce best practice.

MINIMUM (ESSENTIAL) REQUIREMENTS:

· Proven experience being accountable for different sizes and shapes of technology delivery, e.g. services project, multi-team programme, packaged product. Building relationships and influencing at a c-suite level.

· Significant experience operating at a senior or director level on large-scale Salesforce implementations within the UK (preferably public sector).

· Exceptional understanding of and experience in delivery methodologies and models specifically designed for software as a service.

· Deep understanding of Salesforce architecture, including Sales, Service, Experience, and Data Cloud.

· Salesforce certifications including Certified Application Architect and/or Certified System Architect (Certified Technical Architect preferred).

· Experience with complementary technologies (e.g. AWS, Azure, M365) and integration with legacy systems.

· Proven experience delivering secure, compliant solutions aligned with UK government standards and best practice.

· Strong leadership skills with the ability to delegate, motivate, attract, develop, and mentor high-performing technical teams.

· Strong commercial awareness and experience supporting bids under frameworks such as G-Cloud, DOS, and TS3.

· Excellent skills in managing conflicting demands and performing effectively in complex and difficult situations, including negotiation, conflict resolution and relationship management.

· Willingness to travel to client workshops and Salesforce events across the UK as needed (estimated at 6 days per month).

DESIRABLE:

· Active SC or DV clearance. (Eligibility to obtain clearance is mandatory).

· Salesforce certifications in additional specialisms such as Public Sector Solutions

WHO YOU ARE:

Our vision is to enable outstanding people to create digital solutions that have a positive impact on people’s lives. Our values aren\’t abstract; they are the behaviours we expect from each other every day and underpin everything that we do. We expect everyone to display our values by being determined in how obstacles are overcome; honest when dealing with others; respectful of how you treat others; creative to find solutions to complex problems and cooperative by sharing information, knowledge and experience.

These values, applied collectively, help to produce an outstanding Kainos person, team and culture.

ABOUT US:

At Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people’s lives easier.

We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow.

Our two specialist practices, Digital Services and Workday, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day.

For more information, see kainos.com.

So what are you waiting for? Let’s write the next incredible chapter of our story together.

Embracing our differences

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive.We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are.We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone\’s journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

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