AMS Lead

Overview

Join Kainos and Shape the Future. At Kainos, we’re problem solvers, innovators, and collaborators – driven by a shared mission to create real impact. We believe in a people-first culture, where ideas are valued, growth is supported, and contributions matter. This role offers a unique opportunity to lead from the centre, managing a multidiscipline team delivering business-critical support and advisory services for our Workday customers. You’ll shape the future of AMS at Kainos—evolving our service model into a clean, customer-first experience that delivers lasting value beyond go-live. We’re looking for a trusted leader with deep, hands-on understanding of how post-deployment and Workday functions interact, and how those touchpoints connect across Kainos services. You’ll thrive in complex and flexible environments, balancing delivery KPIs with innovation, team growth and collaborative partnership. If you’re ready to influence the next phase of AMS, lead with impact, and build lasting relationships across Kainos, customers and Workday, this is your opportunity.

Your Key Responsibilities Will Include

• Leading, motivating and engaging the team.
• Leading on the alignment and contributing to the BU Strategy.
• Leading the definition of the go to market offerings and commercial proposition for the Practice.
• Establishing the Practice, delivering strategy, implementation and ongoing management services, achieving or exceeding annual Utilization /or Delivery Targets and Practice contribution as agreed with the BU Director.
• Develops and manages strong and trusted partner relationships with Senior/C-level personnel within internal and external Partners and Stakeholders.
• Forecasts staffing demand and works with the BU Operational team to incorporate into the BU Workforce plan to ensure that appropriate capacity and capability exists within the business.
• Accountable for the implementation of the quality assurance process for; Intelligent Automation, AI inclusion strategies, implementations &/or managed services, developing reusable delivery methodology that adhere to best practice.
• Identifies and manages risk within the practice, putting in place mitigation measures where possible and escalating to the BU/Company risk register when appropriate.
• Ensures alignment of messaging through stages of the sales & delivery lifecycle (sales generation, order creation, project delivery) and within all supporting collateral.
• Educates and supports enablement of the Sales function to deliver SOV targets for the Practice.

Minimum (essential) Requirements

• Significant demonstrable success in a Leadership role, responsible for leading others.
• Demonstrable experience of Intelligent Automation spanning both commercial and technical aspects.
• The ability to foster and develop senior relationships.
• Strong ability to make sensible decisions under pressure taking a balanced view of all demands.
• Strong ability to plan and balance time across areas of responsibility.
• Demonstrates the ability to lead and motivate a dynamic and fast-growing team.
• Evidence of innovating or initiatives to continually grow the capability.
• Strong commercial awareness and negotiating prowess
• Excellent team player capable of delivering results in less than perfect circumstances.
• Acting as a leader internally and externally, displaying a professional, credible and positive image and attitude for Kainos

Personal Attributes

• Determined to succeed in challenging circumstances.
• Leading, motivating and growing effective teams.
• Committed to personal and professional development.
• People orientated and able to read and adapt approach to each individual.
• Passionate about developing others and sharing in their success.
• Independent decision maker however is able to do so and created shared buy-in.
• Remains positive and leads by example when faced with complex challenges.
• Adaptable and open communicator both internally and externally.
• Positive persona who coaches, mentors and leads by example to all Kainos people.
• Constructive, resilient and perseverant.
• Will ing to trust and harness the best in people.

Embracing our differences

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you, and we encourage you to reach out if you require accommodations or adjustments. We understand that everyone\’s journey is different, and a private conversation can ensure our recruitment process is tailored to your needs.

Seniority level

• Director

Employment type

• Full-time

Job function

• Other

Industries

• Information Services