At a Glance
- Tasks: As a User Researcher, you'll deliver insights to enhance user experiences and advocate for user-centred design.
- Company: Kainos is a tech innovator focused on solving real problems and creating impactful digital services.
- Benefits: Enjoy a people-first culture, diverse team, and opportunities for personal growth and development.
- Other info: We value diversity and inclusion, ensuring everyone has an equal chance to thrive.
- Why this job: Join a passionate team dedicated to making a positive impact through quality products and services.
- Qualifications: Strong understanding of qualitative and quantitative research methods; experience in user-centred design is a plus.
The predicted salary is between 36000 - 60000 £ per year.
At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.
We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.
Ready to make your mark? Join us and be part of something bigger.
MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:
As a User Researcher (Senior Associate) at Kainos, you will deliver actionable insights that help define the right service experiences and focus them on user needs. You will be passionate about design research and an advocate for user needs based design, design thinking and service design.
You will be part of our growing Experience Design capability creating exemplary digital services. We are supportive, collaborative, talented, and hugely passionate about user-centred design. We are not about marketing and dark patterns; we are all about making a positive, measurable impact on millions of people through quality products and services.
MINIMUM (ESSENTIAL) REQUIREMENTS
• Understands the difference between requirements and user need and how they drive choice of research method
• Excellent knowledge of qualitative research methods
• Sound knowledge of quantitative research methods
• Can design and write research plans, working with recruitment agencies or client insight teams (where appropriate)
• Ensures that research and testing plans work with wider project strategy
• Ability to conduct interviews with a clear understanding of empathy
• Comfortable producing reports and presenting findings, as well as making recommendations
• Sound commercial awareness
• Works with wider project team to establish value of User Research
DESIRABLE
• Experience working with Agile delivery methodologies
• Demonstrable knowledge in user-centred design practices
• Understanding of information architecture, interaction design and visual design principles
• Experience working in a full-service digital agency environment
• Active member of relevant communities, e.g. online groups, speaking at conferences
At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.
Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.
We understand that everyone\'s journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
About Us
At Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people’s lives easier. We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow.
Our two specialist practices, Digital Services and Workday, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day.
Our people love the exciting work, the cutting-edge technologies and the benefits we offer. That’s why we’ve been ranked in the Sunday Times Top 100 Best Companies on numerous occasions.
#J-18808-LjbffrUser Researcher in Birmingham employer: Kainos Group plc
At Kainos, we pride ourselves on fostering a people-first culture that champions creativity and collaboration, making it an exceptional place for User Researchers to thrive. With a commitment to employee growth and a diverse team dedicated to user-centred design, you will have the opportunity to make a meaningful impact while working with cutting-edge technologies in a supportive environment. Join us in transforming digital services and be part of a company that values your contributions and encourages innovation.
StudySmarter Expert Advice🤫
We think this is how you could land User Researcher in Birmingham
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Kainos Group plc for a User Researcher, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Kainos Group plc before they go live!
We think you need these skills to ace User Researcher in Birmingham
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like User Researcher at Kainos Group plc, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Kainos Group plc does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Kainos Group plc. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Kainos Group plc.
How to prepare for a job interview at Kainos Group plc
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Kainos Group plc, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Kainos Group plc might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Kainos Group plc!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Kainos Group plc is looking for.
