At a Glance
- Tasks: Support global customers post-deployment by configuring and optimising Workday solutions.
- Company: Join Kainos, a people-first tech company focused on innovation and collaboration.
- Benefits: Enjoy competitive salary, remote work options, and opportunities for professional growth.
- Other info: Diverse team culture that values creativity and continuous improvement.
- Why this job: Make a real impact while working with cutting-edge technology in a dynamic environment.
- Qualifications: Experience in Workday Financials and strong customer focus are essential.
The predicted salary is between 50000 - 60000 £ per year.
At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.
We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.
As a Workday Financials Consultant (P2P) in Kainos, you will play a critical role in supporting our global customers post-deployment. You’ll be responsible for configuring, troubleshooting, and optimising solutions, ensuring our clients continue to derive value from their Workday investment. This is a hands-on, client-facing role suited to experienced consultants who thrive in fast-paced environments and are passionate about delivering exceptional support. You will also help develop the skills of junior team members and contribute to a culture of continuous improvement.
Key Responsibilities
- Efficiently manage and prioritise incoming Workday tickets to ensure timely resolution and high client satisfaction.
- Perform accurate triage of support cases, assessing case type, impact, urgency, and priority.
- Ensure compliance with Service Level Agreements (SLAs), particularly around Target Response and Fix Times.
- Collaborate with the Functional Manager to review ticket volumes and drive process improvements and best practices.
- Participate in client meetings to provide insight, suggest improvements, and deliver enhancements.
- Mentor junior consultants and actively promote a culture of knowledge sharing, accelerating team capability development.
- Identify opportunities for improving internal tools, templates, and support delivery processes.
What we are looking for:
- Deep understanding of Workday Financials and Procure to Pay.
- Excellent customer focus, able to assess customer needs, build relationships and manage customer expectations.
- Excellent communicator, able to communicate with customers and colleagues with impact and credibility.
- Strong commercial awareness and complete understanding of project and business dynamics.
- Broad business and technology experience and a good awareness of industry trends and their potential impact on product.
- Ability to work to tight deadlines and make sensible decisions under pressure taking a balanced view of customer demands and Kainos commercials.
- Ability to widen and maintain a network of external contacts.
- Excellent consulting skills e.g. leading large-scale workshops with multiple stakeholders, liaising confidently and effectively with senior executives.
- Regular participant in sales activities and responsible for providing input to work estimates.
- Understanding of risk management and able to manage risk within the capability.
- Support the operations function to ensure that our consultant pool is used in the most commercially advantageous way, balancing development needs and personal preferences.
- Commercial understanding of utilisation within a services organisation and the importance of these targets.
- Able to rotate through various Workday delivery services specifically Consulting and Application Management Services.
- Able, if required, to travel to customer sites in the same region (minimal out of region travel may also be required).
Nice to have:
- Develop and deliver products/offerings and services that differentiate Kainos in the marketplace.
- Identify talent for rapid development within the capability.
- Experience of managing, mentoring and developing teams.
At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are.
We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
At Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people’s lives easier. We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow.
Our two specialist practices, Digital Services and Workday, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day.
Our people love the exciting work, the cutting-edge technologies and the benefits we offer. That’s why we’ve been ranked in the Sunday Times Top 100 Best Companies on numerous occasions.
Workday Financials Consultant (P2P)- Post-Deployment in Belfast employer: Kainos Group plc
At Kainos, we pride ourselves on fostering a people-first culture that values innovation, collaboration, and personal growth. As a Workday Financials Consultant (P2P), you'll be part of a dynamic team in vibrant locations like Belfast and Derry-Londonderry, where your contributions will directly impact our global clients. With a commitment to diversity and continuous improvement, we offer exceptional employee benefits and opportunities for professional development, making Kainos an outstanding employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Workday Financials Consultant (P2P)- Post-Deployment in Belfast
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Kainos Group plc. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Workday Financials Consultant (P2P)- Post-Deployment in Belfast
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Kainos Group plc.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Kainos Group plc's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Kainos Group plc
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Kainos Group plc.
✨Prepare for Case Studies
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✨Show Your Passion for Finance
Since this is a full-time position, employers at Kainos Group plc will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Kainos Group plc employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
