At a Glance
- Tasks: Provide expert advice and support to help customers live with dignity and independence.
- Company: Kāinga Ora - Homes and Communities, dedicated to transforming Aotearoa’s housing system.
- Benefits: Competitive salary, five weeks' leave, flexible work, and career development opportunities.
- Other info: Join a supportive team focused on personal growth and meaningful work.
- Why this job: Make a real difference in people's lives while building strong community connections.
- Qualifications: Experience in social services and strong networking skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Te whiwhinga mahi - Our opportunity
As one of the Advisor Wellbeing Support for the North and West Auckland Region, you'll be the trusted advisor providing practical leadership, expertise, and advice across our customer‑facing teams to enable them to better support our customers and their whānau to live with dignity, stability and a degree of independence.
You will have an in‑depth understanding and solid relationships with key internal and external stakeholders, including local agencies, support service providers, hapū, iwi, community representatives and the broader community, and you will leverage these networks to navigate our customer‑facing teams to the support providers and agencies our customers need.
As part of a large and supportive team, you will work closely with other Advisors in the region, with Housing Support Managers, and will enjoy being out and about meeting with customers and stakeholders.
Your charismatic and confident manner will ensure your success in networking with new local agencies and presenting your reporting to senior internal stakeholders.
Ngā Pūmanawatanga Ōu - What You Will Bring
If you thrive in a fast‑paced environment, have strong networking skills and a driven attitude, then we would like to hear from you.
- Here’s What You Will Bring To The Role
- You have specialist knowledge, skill and behaviour working with customers who may have complex needs, coupled with a sound understanding of the social services environment and the complexity of pressures that can impact on our people.
- Your networking skills will be your strength, as you develop and maintain collaborative relationships with external agencies, support service providers and the broader community.
- Your cultural awareness and competency will ensure you interact with customers in an inclusive and respectful way that is aligned to their aspirations and preferences.
- You will also be adept at coaching colleagues to build their understanding and skills to support customer wellbeing, including mentoring them to connect with the appropriate support services for emerging complex wellbeing needs.
- You are a natural relationship‑builder, with strong empathetic skills to connect and relate to customers from all backgrounds and walks of life.
- Nōu te rourou - What’s in it for you
We offer competitive salaries, five weeks' annual leave and a benefits package including a range of insurances, flexible working arrangements and career development.
These benefits are described in more detail here https://careers. kaingaora. govt. nz/a-great-place-to-work/benefits
As a Kāinga Ora - Homes and Communities employee, we want to make sure you have all the tools and support you need.
We want to ensure you are healthy and have work‑life balance.
We also want to support and grow your personal and career development through on-the-job learning, training courses, secondments and study opportunities.
Mōo mātou - Our Organisation
At Kāinga Ora, our mahi sits at the heart of Aotearoa’s housing system.
Every day, we help shape how our customers live today and into the future.
It’s meaningful mahi, and we are transforming how we work so we can deliver even better outcomes.
- Our Transformation Focuses On Three Things
- Our future – building a high performing organisation that delivers quality housing for generations.
- Our tenants – warm, dry, well maintained homes and the right support to help people live well.
- Our people – simple processes, modern technology and opportunities to learn, grow and thrive.
- Ō tātou uara - Our values
- Manaakitanga – People at the Heart
- Mahi Tahi – Better Together
- Whanake – Be Bold
We value diversity and are committed to working with each other and our customers in an inclusive and respectful way.
We welcome applicants from all walks of life and appreciate the richness of experience that your point of difference brings to the organisation.
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Advisor Wellbeing Support (North and West Auckland Region) employer: Kāinga Ora - Homes and Communities
Kāinga Ora - Homes and Communities is an exceptional employer that prioritises the wellbeing of its employees while making a meaningful impact in the community. With competitive salaries, generous leave entitlements, and a strong focus on career development through training and mentorship, employees are empowered to thrive in a supportive work culture. Located in the vibrant North and West Auckland Region, this role offers the unique opportunity to engage with diverse communities and build lasting relationships, ensuring that every day at work contributes to a greater purpose.
Contact Details:
Kāinga Ora - Homes and Communities Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Advisor Wellbeing Support (North and West Auckland Region)
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Kāinga Ora - Homes and Communities.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Kāinga Ora - Homes and Communities!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Kāinga Ora - Homes and Communities, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Kāinga Ora - Homes and Communities or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Advisor Wellbeing Support (North and West Auckland Region)
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Kāinga Ora - Homes and Communities:Before hitting send, make sure to tailor your application specifically to Kāinga Ora - Homes and Communities! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Kāinga Ora - Homes and Communities
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
