At a Glance
- Tasks: Lead and enhance our membership programme, driving growth and engagement.
- Company: Join a passionate team dedicated to making a positive impact.
- Benefits: Gain leadership experience, expand your network, and contribute to meaningful causes.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in community engagement while developing your skills.
- Qualifications: Experience in membership or community engagement, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Membership Manager leads the organisation’s membership programme, driving growth, engagement and retention.
This role is suited to an experienced volunteer who can confidently support membership operations and enhance member experience.
What difference will you make?
- Opportunity to apply leadership experience in membership and community engagement.
- Use and further strengthen skills in strategy, communications and programme delivery.
- Work within a supportive and collaborative team environment.
- Expand your professional network while contributing expertise.
- Contribute to a meaningful cause and make a positive impact through your experience.
What are we looking for?
Main Duties And Responsibilities
- Support the development and delivery of a membership plan to grow and retain a diverse member base.
- Manage the member journey, ensuring a positive, inclusive and engaging experience from onboarding onwards.
- Lead on member communications and work with the team to promote membership opportunities.
- Maintain accurate membership records, monitor key metrics, and use insights to improve engagement.
- Support the planning and delivery of member events and initiatives that foster community and participation.
Person Specification
Essential
- Experience or strong understanding of membership, community engagement or audience development.
- Excellent communication and interpersonal skills.
- Strong organisational skills and ability to manage tasks independently.
- Ability to work collaboratively within a team environment.
- Proactive, reliable and committed to delivering high‑quality outcomes.
Desirable
- Experience in membership, customer service or community-focused roles.
- Familiarity with CRM systems or data management.
- Experience supporting events or engagement activities.
- Interest in the arts, cultural or charity sector.
What will you be doing?
The Membership Manager will support our membership processes, helping to strengthen engagement and ensure members receive a positive and consistent experience.
The role involves coordinating membership activities, supporting communications, and helping maintain accurate records.
This role requires an experienced professional who can work independently, use good judgement, and confidently support membership operations.
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Membership Manager - Volunteer in Leicester employer: KAINE MANAGEMENT LTD
As a Membership Manager at our organisation, you will thrive in a dynamic and supportive environment that values collaboration and community engagement. We offer opportunities for professional growth, allowing you to enhance your leadership skills while making a meaningful impact in the arts and cultural sector. Join us to connect with like-minded individuals and contribute to a cause that truly matters.
