At a Glance
- Tasks: Manage travel bookings, provide top-notch customer service, and keep the reception area immaculate.
- Company: Join a leading food processor in a prestigious Birmingham office.
- Benefits: Competitive salary, supportive team, and a dynamic work environment.
- Other info: Fast-paced role with varied tasks and opportunities for growth.
- Why this job: Be the face of the company and make every guest feel welcome.
- Qualifications: Previous admin experience, strong communication skills, and attention to detail.
The predicted salary is between 30000 - 42000 £ per year.
K.A.G. Recruitment are delighted to be working on an exclusive opportunity for an Office Administrator to join our client, one of Europe's leading privately-owned food processors at their Head Office based in Birmingham. This is a prestigious building that provides office accommodation for main board members and central support teams, and includes a facility for regular in-house training, meeting, and conference events for the division and the wider business.
Role: Office Administrator
Location: Birmingham
Hours: 9 am to 5 pm Mon - Fri inc of 30 minute break
Duties:
- Book all travel arrangements as required using the approved company Travel Portal
- Provide an exceptional Customer Service experience to site residents and their guests, acting as a single point of contact for all enquiries
- Ensure guests are greeted & welcomed courteously and their needs are anticipated at all times
- Efficient guest registration and host notification with the ability to remember guest names and faces
- Issue passes in accordance with the site procedures and explain the HSE and evacuation procedures to each guest and non-resident visitors
- Ensure the reception desk is kept immaculate and tidy at all times
- Manage absences from the reception desk so that it is never left unattended during operational hours
- Administer the bookings for meeting rooms
- Be competent and confident in the use of a range of relevant IT systems
- Take ownership for the visual standards of the entire reception area and all related areas that impact on the Customer Experience
- Ensure handover to Security is completed daily
- Support Conference and Events suite with room set up, catering, and general housekeeping for all events
You will ideally have previous experience working within a similar role and possess excellent communication and organisational skills. You will have excellent attention to detail, with the ability to prioritise workload and quickly respond to the many challenges that may arise. This is a demanding role within a busy environment, where no two days are the same. A full UK drivers' licence is preferred and access to your own vehicle.
Locations
Office Administrator in Bickenhill, Solihull employer: KAG Recruitment Consultancy
Join a prestigious privately-owned food processor in Birmingham, where you will thrive in a dynamic work environment that values exceptional customer service and employee growth. With regular in-house training and a commitment to maintaining high visual standards, this role offers a unique opportunity to develop your skills while contributing to a welcoming atmosphere for guests and colleagues alike. Enjoy a supportive culture that prioritises teamwork and professional development, making it an excellent place for those seeking meaningful and rewarding employment.
Contact Details:
KAG Recruitment Consultancy Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Office Administrator in Bickenhill, Solihull
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like KAG Recruitment Consultancy. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to KAG Recruitment Consultancy
Don't be shy about reaching out to KAG Recruitment Consultancy directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Office Administrator in Bickenhill, Solihull
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about KAG Recruitment Consultancy and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at KAG Recruitment Consultancy
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
