File Room Supervisor in Swindon

Location: Nationwide - Onsite at government facilities

Clearance: Moderate Risk Background Investigation (MBI)

Schedule: Due to the nature of law enforcement work and operation, position may require occasional support outside of core working hours, as well as intermittent weekend support, mission dependent.

Salary: $51,000/Annual Contingent upon Award

About KACE: When you make the decision to join KACE, you are choosing to work alongside talented professionals that have one thing in common; the passion to make a difference. KACE employees bring their diverse talents and experiences to work on critical projects that help shape the nation's safety, security, and quality of life. The desire to have a career that is purposeful and forward thinking is woven into every KACE employee…it’s The KACE Way. KACE employees are purpose driven, forward focused, open-minded, trustworthy, and invested. The KACE Way is our commitment to our employees, to our customers, and to our communities. Join KACE and make a difference.

Job Summary: The File Room Supervisor is responsible for the oversight and execution of all file room operations supporting the Asset Forfeiture Administrative Support Services program. This role ensures the accurate establishment, maintenance, accountability, classification, indexing, and secure disposal of files while supervising file room personnel and enforcing established standards and procedures. The File Room Supervisor must demonstrate strong experience in file room operations, document accountability, records control systems, and leadership of staff who handle sensitive information.

Essential Functions and Responsibilities:

• Supervise file room employees and oversee daily workflow, task assignments, and performance.
• Establish new files and ensure proper configuration, labeling, and documentation.
• Maintain current files and verify completeness and accuracy of all file contents.
• Implement and manage a file accountability system to ensure traceability and prevent loss or misplacement.
• Develop and enforce secure disposal procedures for obsolete or inactive files in accordance with policies and regulations.
• Classify and index file materials (correspondence, reports, technical documents, etc.) within an established filing system covering varied subject matter.
• Maintain records associated with files, including logs, inventories, audit trails, and other documentation.
• Train and support staff to ensure compliance with security, chain-of-custody, and file-handling standards.
• Monitor workflow priorities to ensure prompt response to file requests and operational deadlines.
• Coordinate with program leadership and other departments to support investigations, case actions, and document retrieval needs.

Minimum Qualifications & Skills:

• High school diploma required; Associate or Bachelor’s degree preferred.
• At least one (1) year of supervisory experience is required.
• At least two (2) years of demonstrated experience in file room operations required.
• Seven (7) years of experience in records review, document control, or case support preferred.
• Strong organizational and leadership abilities.
• High proficiency in file management systems and file accountability processes.
• Ability to handle sensitive information with strict confidentiality.
• Knowledge of federal records management standards and asset forfeiture program requirements preferred.
• Excellent analytical, written, and verbal communication skills.
• Ability to manage multiple workflows, meet deadlines, and operate in a high-volume environment.
• Proficiency with Microsoft Office and electronic document-management systems.

Clearance: Applicants selected may be subject to a government background investigation and may be required to meet the following conditions of employment.

Security Requirements/Background Investigation Requirements:

• Must be a U.S Citizen or Legal Permanent Resident.
• Favorable credit check for all cleared positions.
• Successfully passing a background investigation including drug screening.

Benefits:

• Medical, Dental, and Vision Benefits
• HSA & FSA
• 401(K) Retirement Savings Plan
• Life and AD&D Insurance
• Disability Insurance
• Pet Insurance

Physical Requirements/Working Conditions:

• Ability to alternate between sitting and standing as needed.
• Ability to walk and move about to attend meetings and access file storage areas.
• Climbing/stooping/kneeling up to 10% of the time.
• Lifting/pulling/pushing up to 10% of the time; occasional lifting of boxes/files up to 25 lbs.
• Prolonged periods of computer and document review.

This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Management may revise duties as necessary without updating this job description.

KACE is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class. KACE complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.