At a Glance
- Tasks: Lead and inspire teams in a vibrant hospitality environment, ensuring smooth operations and memorable guest experiences.
- Company: Join Kabannas, a unique blend of hostel and hotel culture in the heart of London.
- Benefits: Enjoy free stays, generous discounts, birthday off, and opportunities for personal growth.
- Other info: Join a fast-growing brand where your individuality and energy are celebrated.
- Why this job: Be part of a dynamic team shaping a new hospitality experience with a focus on community.
- Qualifications: Leadership experience in hospitality and a passion for coffee or natural wine.
The predicted salary is between 30000 - 35000 £ per year.
Life at Kabannas is situated just steps from London St Pancras, our new 240-key Kabannas blends the soul of a hostel with the comfort of a hotel – creating spaces where people connect, stories unfold and community thrives. Hospitality here is human: warm, welcoming, playful and proudly real. Our Food & Beverage space is the heart of Kabannas London. By day, we pour specialty coffee; by night, natural wines, paired with a small, carefully curated food menu. Think relaxed, social moments in the city, brought to life with weekly programming: live music, talks and intimate events where travellers, locals and teammates come together, connect and make something special. We create places where you can be yourself, enjoy coming to work and feel part of something bigger than just a job.
As our journey begins, we’re looking for an Assistant Manager starting on 20th of July – someone who leads with warmth, thrives on the energy of a new opening and is ready to shape the culture, the team and the Kabannas story from day one.
Your Part in the Kabannas Story
As Assistant Manager, you’ll lead, coach and support your teams, keeping operations running smoothly and ensuring our community vibe shines. Working closely with the General Manager, you’ll guide performance, grow the team and keep communication seamless across departments.
Key responsibilities
- Lead all Front and Back of House teams as the main point of contact alongside the GM
- Manage rotas, leave and absences together with the GM
- Ensure smooth task flow and handovers across departments
- Champion high service standards and memorable guest experiences
- Support the team’s growth through regular 1:1s and goal setting
Who You Are
You’re all about people – creating great moments, bringing energy to the room and making everyone feel at home. You take real ownership of your work, bring fresh ideas to the table and love getting stuck into projects that help Kabannas grow. Ideally, you:
- Have leadership experience in hospitality (hotel background a bonus)
- Know how to inspire a team and build a genuinely great culture
- Have a passion for (or experience in) specialty coffee or natural wine
- Communicate openly, honestly and kindly
- Stay organised, adaptable and cool under pressure
- Care deeply about people creating memorable, personal service
We’re not looking for the perfect CVs, but for great humans.
Why Kabannas?
- A team-first culture and some really good people around you
- Real development and career growth – we’re building something here, and we want you to grow with it
- Rewards, recognition and experiences that go beyond the day-to-day
- Free and discounted stays, plus generous food & drink discounts, for you, your friends and your family (fair warning: you’re about to become very popular)
- Your birthday off, on us
- Paid volunteering, enhanced family leave, health & life cover
Be part of a fast-growing, modern hospitality brand doing things differently – where you can bring your energy, style and individuality every day.
Assistant Manager – Specialty Coffee, Natural Wine & Hybrid Hotel employer: Kabannas group
At Kabannas, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises personal connections and community engagement. As an Assistant Manager, you'll not only lead a passionate team in a dynamic environment but also enjoy exceptional benefits such as free stays, generous discounts, and opportunities for professional growth. Join us in shaping a unique hospitality experience in the heart of London, where your contributions truly matter and every day brings new possibilities.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager – Specialty Coffee, Natural Wine & Hybrid Hotel
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Kabannas group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Kabannas group
Don't be shy about reaching out to Kabannas group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager – Specialty Coffee, Natural Wine & Hybrid Hotel
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Kabannas group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Kabannas group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
