First Line Support Analyst

First Line Support Analyst

Posted 8 days ago Hybrid Exeter, England, United Kingdom Customer Success Full time

Why work at K3?

K3 is a leading global supplier of integrated business systems to retailers, manufacturers, and distributors. We have over 25 years’ experience of delivering award-winning solutions for more than 3,000 customers across 20 countries. K3 is a valuable member of the Microsoft and the Dynamics 365 (D365) partner ecosystem. In 2022 we were awarded LS Retail Diamond Partner status for our work with IKEA. Our success is built upon world-class software, tailored by our industry expertise, delivering business excellence. We speak many languages and subscribe to the code of building relationships. Our diverse and multi-lingual teams work at the forefront of big and small businesses. Our developers are imagining the fully-integrated solutions for the future. Our customers, like us, are meaningful drivers of the circular economy far and wide across the globe. K3\’s Solutions enable fashion, manufacturing, heritage, cultural and retail businesses to be more ethical and sustainable throughout their supply chains via traceability. We have offices in the UK, Germany, the Netherlands, Denmark, Singapore, and the US. We embrace a Global Hybrid Working Policy, with options for flexible working.

Join our team

We offer K3 people purpose within a global environment. Our Global Hybrid Working Policy is company-wide, we also offer flexible working for when you need a work-life balance that suits you. The workplace is evolving, as are we. In return for your expertise, we offer a competitive salary, as well as an attractive employee package including benefits such as an Employee Assistance Programme, Cash Health Care Plan, Life Assurance, Contributory pension, Death in service, Cycle to work schemes, and a great work/life balance. (Benefits vary in different countries, more details available on request.) We recruit throughout the year.

What our people say about us

\”During a Go Live, K3 people are willing to jump in to help and support a project, knowledge is shared, and it is a real and excellent example of teamwork. That is a great attitude to see within a company.\”

\”I’m looking forward to this new challenge at a company where I can broaden my ERP experience. My role at K3 will give me the chance to build new working relationships and learn new things. One of my main professional goals is to become the manager of multiple projects.\”

\”Working at K3 Syspro is like having a second family. There are always people to turn to and people who have your back. The team that I am a part of is totally awesome.\”

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