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- Tasks: Troubleshoot Sage 200 issues and provide top-notch customer support from home.
- Company: Join K3 Advisory Group, a leader in tech solutions with a supportive team.
- Benefits: Enjoy remote work flexibility, competitive pay, and opportunities for training.
- Other info: Occasional office visits for training and team bonding.
- Why this job: Make a difference by helping customers solve their tech challenges every day.
- Qualifications: Experience with Sage 200, SQL skills, and great communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
K3 Advisory Group is seeking a Sage 200 Support Consultant to be the front line troubleshooter for Sage 200 customers. This predominantly work-from-home position (within the UK) involves resolving technical issues, providing product advice, and ensuring customer satisfaction.
Ideal candidates will have:
- Experience with Sage 200
- Proficiency in SQL
- Excellent communication skills
The role may require occasional travel to the office for training and team events.
Sage 200 Support Specialist - Remote Troubleshooter employer: K3 Advisory Group
Contact Detail:
K3 Advisory Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sage 200 Support Specialist - Remote Troubleshooter
✨Tip Number 1
Make sure you know your stuff! Brush up on Sage 200 and SQL before any interviews. We want to see that you can troubleshoot like a pro, so be ready to share examples of how you've solved problems in the past.
✨Tip Number 2
Communication is key! Practice explaining technical issues in simple terms. We love candidates who can break down complex problems for customers, so show us you can do that during your chats with us.
✨Tip Number 3
Don’t forget to network! Reach out to current or former employees on LinkedIn. They can give you insider tips about the company culture and what it’s really like to work as a Sage 200 Support Specialist.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who are eager to join our team and help our customers thrive.
We think you need these skills to ace Sage 200 Support Specialist - Remote Troubleshooter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Sage 200 and SQL. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting customers and how your communication skills can make a difference. We love seeing personality in applications!
Showcase Problem-Solving Skills: As a troubleshooter, we need to know you can think on your feet. Include examples of how you've resolved technical issues in the past. This will help us see your approach to problem-solving!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at K3 Advisory Group
✨Know Your Sage 200 Inside Out
Make sure you brush up on your knowledge of Sage 200 before the interview. Familiarise yourself with common issues users face and how to troubleshoot them. This will show that you're not just a candidate, but someone who genuinely understands the product.
✨Show Off Your SQL Skills
Since proficiency in SQL is a must-have, be prepared to discuss your experience with it. You might even be asked to solve a problem or write a query during the interview. Practising some common SQL scenarios can give you an edge.
✨Communicate Clearly and Confidently
As a support specialist, communication is key. Practice explaining technical concepts in simple terms. During the interview, make sure to articulate your thoughts clearly and listen actively to the interviewer's questions.
✨Be Ready for Real-Life Scenarios
Expect situational questions where you'll need to demonstrate how you'd handle specific customer issues. Think of examples from your past experiences where you've successfully resolved problems, and be ready to share those stories.