K3 Advisory Group is seeking a Group IT Service Desk Manager to own the Service Desk end-to-end and lead a team of analysts across multiple sites. The role is hybrid, based in Manchester with 3 days onsite and 2 days from home, reporting to the Head of Group IT.
You will drive SOP adoption, manage rota coverage, and act as escalation point for SLA risks while partnering with the People team to ensure staff growth, onboarding, and performance accountability across the desk.
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IT Service Desk Manager – Hybrid, Multi-Site Leader in Manchester employer: K3 Advisory Group
K3 Law is an exceptional employer for Corporate Associates, offering a dynamic work environment in Manchester that fosters both professional growth and work-life balance. With a focus on mid-market M&A transactions, employees benefit from competitive salaries, market-leading bonuses, and the opportunity to work flexibly, all while being part of a rapidly expanding boutique law firm backed by a leading advisory group. Join a team where your contributions are valued, and career progression is based purely on merit, making it an ideal place for ambitious legal professionals.
