The Group IT Service Desk Manager at K3 Advisory Group is responsible for leading the Group IT Service Desk function, owning first and second-line support across most units, with Wealth Management and Business Sales excluded.
Based in Manchester with a hybrid pattern (3 days onsite, 2 days from home), you will line-manage analysts, drive SOP adoption, manage rota, monitor SLA performance, and report into the Head of Group IT.
#J-18808-Ljbffr
Hybrid IT Service Desk Manager: Lead 1st/2nd Line Support in Manchester employer: K3 Advisory Group
K3 Law is an exceptional employer for Corporate Associates, offering a dynamic work environment in Manchester that fosters both professional growth and work-life balance. With a focus on mid-market M&A transactions, employees benefit from competitive salaries, market-leading bonuses, and the opportunity to work flexibly, all while being part of a rapidly expanding boutique law firm backed by a leading advisory group. Join a team where your contributions are valued, and career progression is based purely on merit, making it an ideal place for ambitious legal professionals.
