At a Glance
- Tasks: Support Employee Benefits Advisers and manage client relationships for a seamless experience.
- Company: Join Pareto Financial Planning, part of K3 Advisory Group, in vibrant Manchester.
- Benefits: Enjoy competitive pay, professional growth, and a supportive team environment.
- Other info: Work in a dynamic office with opportunities for career advancement.
- Why this job: Be the go-to person for clients and make a real difference in their financial journey.
- Qualifications: Strong communication skills and a knack for organisation are essential.
The predicted salary is between 30000 - 40000 £ per year.
Pareto Financial Planning, part of K3 Advisory Group's Wealth Management division, have an opportunity to join our Manchester office (3 days onsite) as an Employee Benefits Administrator. The role is to provide first-class administration support to the Employee Benefits department working together with a team of Employee Benefits Advisers, in order that we may provide the corporate client with a positive professional experience, offering highly technical and qualified knowledge and ongoing assistance.
Key Duties
- Process New Business for Auto Enrolment, Group Personal Pension, Group Risk, Group Private Medical Insurance and Cashplans.
- Be the key point of contact for your bank of corporate clients, keeping them informed during all stages of the lifecycle (new business, renewals) and being available for general queries.
- Issue Letters of Authority or Appointment and ensure all information is received back in a timely manner.
- Liaise with clients to obtain data required for quotation.
- Examine data to ensure it is compliant with scheme rules and the client’s needs.
- Obtain quotations from providers at both the new business and renewal stages.
- Collate quote results into a comparison for Advisers to sign off for recommendations.
- Deal with the on-risk and setup of new Employee Benefits Schemes.
- Renew or switch schemes as directed by the Adviser team.
- Check and issue policy documents and accounts.
- Process joiners/leavers to PMI in a timely manner.
- Process Group Risk Claims.
- Produce governance reports for Group Pensions.
- Provide analytics on clients for Adviser team.
- Answer incoming call enquiries professionally and redirect where required.
- Manage incoming/outgoing emails and post.
- Be responsible for diary management of work for assigned clients and keep to agreed SLAs.
- Ensure Back Office System is kept up to date and all client records are updated correctly and promptly in line with internal processes.
- Issue invoices and manage any aged debt.
- Ensure fees are recorded internally in line with processes and SLAs.
Compliance
- Adhere to FCA regulations in accordance with our compliance procedures.
- With Compliance Department assistance, keep up to date with legislation/compliance matters.
- Consumer Duty and TCF (Treating Customers Fairly) – pay due regard to the interests of our clients and treat them fairly in line with our TCF Mission Statement.
Relationships
- Develop and maintain good working relationships with Financial Advisers, colleagues and management in order to provide an efficient and effective service to the Adviser team and Clients.
- Maintain an effective ongoing relationship with your bank of clients.
- Establish good ongoing working relationships with product providers.
Employee Benefits Administrator employer: K3 Advisory Group
K3 Law is an exceptional employer that prioritises employee well-being and professional growth, offering a dynamic work culture in the heart of Manchester. With a focus on work-life balance, competitive salaries, and opportunities to engage in exciting corporate transactions, employees are empowered to thrive in their careers while contributing to impactful mid-market deals.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Benefits Administrator
✨Tip Number 1
Networking is key! Get out there and connect with professionals in the Employee Benefits field. Attend industry events, join relevant online groups, and don’t be shy to reach out on LinkedIn. We can help you find opportunities through our website!
✨Tip Number 2
Prepare for interviews by researching the company and understanding their Employee Benefits offerings. Think about how your skills align with their needs. We recommend practising common interview questions with a friend or using our resources to boost your confidence.
✨Tip Number 3
Follow up after interviews! A simple thank-you email can make a big difference. It shows your enthusiasm for the role and keeps you fresh in their minds. We’ve got templates on our site if you need a little help crafting the perfect message.
✨Tip Number 4
Stay organised during your job search. Keep track of applications, interviews, and follow-ups. Use tools like spreadsheets or apps to manage your progress. We’re here to support you with tips and resources to streamline your search!
We think you need these skills to ace Employee Benefits Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Employee Benefits Administrator role. Highlight relevant experience and skills that match the job description, like your ability to manage client relationships and process new business efficiently.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit for our team at Pareto Financial Planning. Keep it professional but let your personality show!
Showcase Your Attention to Detail:In this role, attention to detail is key. Make sure your application is free from typos and errors. You could even mention specific examples of how you've demonstrated this skill in previous roles to really impress us!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at K3 Advisory Group
✨Know Your Stuff
Make sure you understand the key duties of the Employee Benefits Administrator role. Brush up on topics like Auto Enrolment, Group Personal Pensions, and Group Risk. Being able to discuss these areas confidently will show that you're serious about the position.
✨Showcase Your Communication Skills
Since you'll be the key point of contact for corporate clients, practice how you articulate your thoughts. Prepare examples of how you've effectively managed client relationships or resolved queries in the past. This will demonstrate your ability to maintain good working relationships.
✨Be Ready with Questions
Prepare insightful questions about the company culture, team dynamics, and how they measure success in the Employee Benefits department. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Demonstrate Compliance Knowledge
Familiarise yourself with FCA regulations and compliance procedures relevant to the role. Be prepared to discuss how you would ensure adherence to these regulations while providing excellent service to clients. This will highlight your commitment to treating customers fairly.
