At a Glance
- Tasks: Be the go-to person for customers, handling queries and supporting sales and marketing.
- Company: A growing company near Oxford with a vibrant office culture.
- Benefits: Enjoy 25 days holiday, free parking, and a competitive salary of £38,000 to £45,000.
- Other info: Join a supportive team and enjoy opportunities for personal and professional growth.
- Why this job: Perfect for those who love variety and want to make a real impact in a dynamic role.
- Qualifications: Experience in customer service or office admin, strong communication skills, and attention to detail.
The predicted salary is between 38000 - 45000 £ per year.
Our client is a growing company based near Oxford looking for a Customer and Business Support Manager. This office based role combines customer service, sales support, marketing coordination, and office administration, making it ideal for someone who enjoys variety and taking ownership. Working hours are 09:00 Monday to Friday and the salary ranges from £38,000 to £45,000 per annum.
Key Responsibilities
- Act as the first point of contact for customers by phone and email.
- Prepare quotations, renewals, and service agreements.
- Support sales activities and identify new opportunities.
- Process orders and maintain CRM records.
- Resolve customer queries and complaints professionally.
- Create and coordinate marketing content and communications.
- Liaise with external marketing and social media providers.
- Support trade shows, events, and customer engagement activities.
- Conduct basic market research and monitor campaign performance.
- Maintain efficient office systems and processes.
- Coordinate meetings, training, and internal activities.
- Manage office supplies and facilities.
Skills & Experience
- Experience in customer service, business support, or office administration.
- Strong organisational and communication skills.
- Excellent attention to detail.
- Ability to manage multiple priorities.
- Proficient in Microsoft Office and CRM systems.
- Positive, proactive, and team focused approach.
- Marketing or content creation experience.
- Additional language skills are desirable.
- Access to your own transport/UK Drivers Licence is required due to the location.
Benefits
- 25 days holiday rising to 28 with service.
- Free onsite parking.
Customer and Business Support Manager in Manchester employer: K2 Recruitment
Our client is an excellent employer, offering a dynamic work environment in the picturesque area near Oxford. With a strong focus on employee growth and development, they provide opportunities for professional advancement alongside a supportive team culture. Enjoy generous benefits such as 25 days of holiday, increasing with service, and free onsite parking, making this role not only rewarding but also convenient for those seeking a fulfilling career in customer and business support.
