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- Tasks: Process customer orders and manage queries in a dynamic team environment.
- Company: Join a leading global company based in Bicester.
- Benefits: Earn £27,500 plus a 10% bonus, with 25 days holiday and your birthday off.
- Why this job: Fluent in French? Make an impact while developing your skills in customer care.
- Qualifications: Fluency in French and data entry experience required.
- Other info: Monday to Friday hours with great career growth potential.
The predicted salary is between 22000 - 33000 £ per year.
An exciting opportunity has arisen to join a Bicester-based company as a French Speaking Customer Care Order Processor. If you enjoy being part of a large team working towards a common goal this could be the role for you.
This permanent role is a wonderful opportunity to work for a professional and innovative global company who are a leader in their field of expertise.
Responsibilities- Input customer orders into the ordering system, ensuring all information is up to date
- Receiving and sorting inbound customer orders ready for processing
- Preparing and shipping outbound mail
- Manage and respond to queries
- Monitor orders and liaising with logistical personnel to ensure delivery times
- Process orders in compliance with Corporate Work Instructions
- Validate customer orders and communicate directly with customers when required
- Scan file customer paperwork
- Cut & Scan impressions for custom device orders
- Create and manage order queries in CRM Salesforce
- Capture customer interactions in CRM Salesforce, including customer complaints in compliance with regulatory requirements
- Process orders to meet department quality and productivity targets
- Develop good rapport with customers
- Fluent in French
- Previous data entry experience ideally from within a similar role
- Excellent attention to detail
- Fabulous concentration
- Ability to prioritise and juggle workloads
- Drive to meet and surpass goals
- Logical approach to work
- Excellent communication skills
- Confidence to liaise with colleagues globally
- Comfortable sitting at a computer and entering data repeatedly
Hours of work are Monday to Friday 9 am until 5 pm and 25 days plus your Birthday and bank holidays, this role is offering £27,500 per annum plus a 10% bonus.
This role will not be around for long, please apply today.
French Speaking Customer Service Order Processor in Bicester employer: K2 Recruitment
Contact Detail:
K2 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French Speaking Customer Service Order Processor in Bicester
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Practice makes perfect! Before your interview, do some mock interviews with friends or family. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Show off your language skills! Since this role requires fluency in French, be sure to highlight your language abilities during interviews. Maybe even throw in a few phrases to impress your potential employer!
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our team!
We think you need these skills to ace French Speaking Customer Service Order Processor in Bicester
Some tips for your application 🫡
Show Off Your French Skills: Since this role is all about customer care in French, make sure to highlight your language skills right at the top of your application. We want to see how fluent you are and any relevant experience you have using French in a professional setting.
Be Detail-Oriented: This job requires a keen eye for detail, especially when processing orders. In your application, give examples of how you've successfully managed data entry tasks before. We love seeing candidates who can demonstrate their attention to detail!
Tailor Your Application: Don’t just send a generic CV! Tailor your application to match the job description. Mention specific responsibilities from the listing that you’ve handled in past roles. This shows us you’re genuinely interested and understand what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands quickly. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at K2 Recruitment
✨Brush Up on Your French
Since this role requires fluency in French, make sure to practice your language skills before the interview. Try to engage in conversations or even do a mock interview in French to boost your confidence.
✨Know the Company Inside Out
Research the company thoroughly. Understand their products, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Demonstrate Your Attention to Detail
Given that this role involves data entry and processing orders, be prepared to discuss how you ensure accuracy in your work. Share specific examples from your past experiences where your attention to detail made a difference.
✨Prepare for Common Customer Service Scenarios
Think about potential customer queries or complaints you might encounter in this role. Prepare responses that showcase your problem-solving skills and ability to maintain a positive rapport with customers.
