Engagement Operations Coordinator

Engagement Operations Coordinator

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate operations and manage Salesforce deal sheets for client and consultant relationships.
  • Company: Join K2 Partnering Solutions, a global leader in enterprise applications, AI, and cloud solutions.
  • Benefits: Enjoy flexible work options, professional development opportunities, and a supportive team culture.
  • Why this job: Be part of a dynamic team that values innovation and collaboration while making a real impact.
  • Qualifications: Strong communication skills, attention to detail, and fluency in English and German are essential.
  • Other info: This role offers a chance to grow in a fast-paced environment with diverse tasks.

The predicted salary is between 30000 - 42000 £ per year.

Overview

K2 Partnering Solutions is a global provider of unique end-to-end consultative solutions in the enterprise applications, AI, and cloud space.

Responsibilities

  • Correct setup of the Operations related section of the Salesforce deal sheet tube map. This relates to new and renewal deals. Direct client and consultant relationships to verify information and build relationships.
  • Deal Sheet data entry
  • Contract (SOA/STC/SOW) creation and sending in collaboration with Compliance
  • Monitoring SOW status (pending vs received) / PO receipt
  • Support the sales team with their commissions through the above deal sheet cleanup.
  • Ownership for Consultant / Client Onboarding for new/renewal deals including sending or checking SOAs/SOWs as required.
  • Timesheet and Expense collection and processing including Professional Services agreements, permanent placements or payroll solutions
  • Consultant invoice processing
  • Customer Invoice creation and processing (Including Perm)
  • Direct contact with business associates for timesheet related, other queries, renewals and offboarding
  • Issue investigation and close collaboration with departments like IT, K2 Konnect Product Support, Credit Control, Accounting or Sales
  • Processing of credit notes

Qualifications / Requirements

  • Excellent communication skills: Ability to communicate effectively and professionally with various stakeholders internally and externally
  • Customer service orientation: Ability to perform in a service oriented role
  • Organisational skills to ensure the right level of prioritisation whilst multitasking a variety of tasks
  • Problem solving skills: Ability to understand and solve problems that may arise as part of the day to day operations
  • Attention to detail: Strong attention to detail is essential to avoid errors and ensure accuracy
  • Adaptability: Being able to adapt in an ever changing, fast paced environment
  • Desire to constantly improve efficiencies and processes in the workflow
  • Teamwork: Collaborate effectively in a team environment.
  • Fluency in English and German, any additional European language may be a bonus

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management\’s right to assign or reassign duties and responsibilities at any time.

K2 Partnering Solutions is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, or any other protected factor.

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Engagement Operations Coordinator employer: K2 Partnering Solutions Ltd

K2 Partnering Solutions is an exceptional employer that fosters a dynamic and inclusive work culture, where employees are encouraged to grow and develop their skills in the fast-paced fields of enterprise applications, AI, and cloud solutions. With a strong emphasis on teamwork and collaboration, employees benefit from comprehensive onboarding processes, ongoing support, and opportunities for professional development, all while working in a vibrant environment that values diversity and innovation.
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Contact Detail:

K2 Partnering Solutions Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Engagement Operations Coordinator

✨Tip Number 1

Familiarise yourself with Salesforce, as it's a key tool for the Engagement Operations Coordinator role. Understanding how to navigate and manage deal sheets will give you an edge during interviews.

✨Tip Number 2

Brush up on your communication skills, especially in English and German. Being able to demonstrate your ability to communicate effectively with various stakeholders will be crucial in this role.

✨Tip Number 3

Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. This will highlight your ability to prioritise and multitask effectively.

✨Tip Number 4

Research K2 Partnering Solutions and their operations. Understanding their business model and how the Engagement Operations Coordinator fits into their workflow will help you stand out as a knowledgeable candidate.

We think you need these skills to ace Engagement Operations Coordinator

Excellent Communication Skills
Customer Service Orientation
Organisational Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Teamwork
Fluency in English and German
Data Entry Skills
Contract Creation and Management
Timesheet and Expense Processing
Invoice Processing
Relationship Building
Collaboration with Cross-Functional Teams

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Engagement Operations Coordinator role. Emphasise your organisational skills, attention to detail, and any experience in customer service or operations.

Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a great fit for K2 Partnering Solutions. Mention your adaptability and problem-solving abilities, and provide examples of how you've successfully managed multiple tasks in a fast-paced environment.

Highlight Language Proficiency: Since fluency in English and German is required, make sure to clearly state your language skills in your application. If you speak any additional European languages, mention them as well, as they could give you an edge.

Showcase Teamwork Experience: In your application, include examples of how you've collaborated effectively in a team environment. This could be through previous roles or projects where teamwork was essential to achieving goals.

How to prepare for a job interview at K2 Partnering Solutions Ltd

✨Showcase Your Communication Skills

Since the role requires excellent communication with various stakeholders, be prepared to demonstrate your ability to communicate effectively. Use examples from your past experiences where you successfully managed client relationships or resolved issues through clear communication.

✨Highlight Your Organisational Skills

The job involves multitasking and prioritising various tasks. During the interview, share specific instances where you successfully organised your workload or improved processes. This will show that you can handle the demands of the role.

✨Demonstrate Problem-Solving Abilities

Be ready to discuss challenges you've faced in previous roles and how you approached solving them. This will illustrate your problem-solving skills and adaptability, which are crucial for the fast-paced environment of the position.

✨Emphasise Teamwork Experience

As collaboration is key in this role, prepare to talk about your experiences working in teams. Highlight how you contributed to team success and how you can bring that collaborative spirit to K2 Partnering Solutions.

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