At a Glance
- Tasks: Assess and plan global relocations while ensuring smooth communication with stakeholders.
- Company: Join K2 Corporate Mobility, a leading global mobility expert with a dynamic team.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Be part of a supportive culture that values equality and safety in the workplace.
- Why this job: Make a real impact in the relocation industry and help people transition smoothly.
- Qualifications: Strong customer service skills and knowledge of global transportation processes required.
The predicted salary is between 30000 - 40000 € per year.
Location – Guildford
Job type – Full-Time
Hours of work – Monday to Friday 8.30am – 5.30pm (40 hours per week)
Contract type – Permanent
Hybrid working
About K2
K2 Corporate Mobility is an independent global mobility expert, providing comprehensive services to corporate clients relocating their employees. We manage and broker services through our global partner network and strive to be a true business partner – an extension of our clients’ HR function. We provide one accountable point of contact for HR teams and assignees throughout international relocations. Headquartered in Weybridge, UK, K2 serves every location worldwide via our regional hubs located in North America, Europe, Scandinavia, Middle East, Africa, Asia and Australia. Managing a global network of over 1,000 specialist approved partners worldwide, K2 specialises in delivering an extraordinarily high standard of service on every assignment. We’re independent, ambitious, entrepreneurial, diligent go-getters and we believe in delivering only the best for our customers. What sets us apart is our people. We employ the best and allow them to be the best they can be.
The Role: Main Duties and Responsibilities:
- Attend HHG surveys within the UK and Europe as required
- Competently assess HHG and plan moves globally
- Accurately upload volumes and all relevant move details to ascent
- Ensure proper administration of survey results with relevant communication to stakeholders
- Liaise with Client Services and Supply Chain on all operational aspects
- Attend QC’s and Site Managements within the UK and Europe as required
- Prepare and pre-plan work, particularly client and assignee awareness pre-survey
- Stakeholder awareness (internal, assignee & corporate)
- Commercial awareness (costings, margins, bid summaries, credit control)
- Advise assignees on Insurance Process, High value items and exclusions to policy
- Conduct vendors site visits / meetings
- Various work on non-corporate business as and when required
- Any other tasks as required by the needs of the business
Experience: Skills / Abilities & Knowledge
- Knowledge of weights and volume assessments for HHG
- Knowledge of global transportation processes by any method
- Knowledge of global governance relating to shipping (customs requirements)
- Ability to document clearly & accurately
- Experience of working with various currencies
- Knowledge of electrical appliances
- Customer service skills and ability to build relationships with key stakeholders
- Ability to organise and prioritise daily/weekly tasks
- Attention to detail and accuracy
- Ability to meet deadlines
- Ability to listen, understand and note information that is communicated during surveys
- Adaptable to change and works well under pressure
- Advanced skills in Microsoft Office (Excel, Word and Outlook)
- Possess a pro-active mindset
Accountability: GDPR & ISO
Essential
- Hold a valid, in date driving licence that allows you to legally drive in the UK
- Access to your own motorised vehicle/transport
Other Information
Equal Opportunities: K2 has a strong commitment to achieving equality of opportunity and expects all employees to implement and promote this in their own work.
Health and Safety: K2 is committed to a healthy and safe working environment and expects all its employees to implement and promote its policy in all aspects of their work.
Please contact the recruitment lead HR team at hr@k2group.com if you need reasonable adjustments to participate in the recruitment process.
All candidates require proof that they have the right to work in the relevant office’s location. Satisfactory pre-employment checks and references will be required.
We look forward to hearing from you.
Relocation Experience Team - Assessor in Guildford employer: K2 Corporate Mobility
K2 Corporate Mobility is an exceptional employer, offering a dynamic work environment in Guildford that fosters professional growth and collaboration. With a strong commitment to employee development, K2 provides comprehensive training and support, ensuring that team members excel in their roles while enjoying the benefits of hybrid working. The company's focus on equality, health, and safety, combined with its entrepreneurial spirit, makes it a rewarding place for those seeking meaningful careers in global mobility.
StudySmarter Expert Advice🤫
We think this is how you could land Relocation Experience Team - Assessor in Guildford
✨Tip Number 1
Get to know the company inside out! Research K2 Corporate Mobility and understand their values, services, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to relocation and customer service. Think about how your skills align with the role of an Assessor and be ready to share examples from your past experiences.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the K2 team and ready to take on the challenge!
We think you need these skills to ace Relocation Experience Team - Assessor in Guildford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Relocation Experience Team - Assessor role. Highlight relevant experience and skills that match the job description, like your knowledge of global transportation processes and customer service skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit for K2. Don’t forget to mention your proactive mindset and attention to detail!
Showcase Your Skills:In your application, be sure to showcase your advanced Microsoft Office skills and any experience with weights and volume assessments. These are key for the role, so let us know how you've used them in past positions.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at K2 Corporate Mobility
✨Know Your Stuff
Make sure you brush up on your knowledge of global transportation processes and weights and volume assessments for HHG. Being able to discuss these topics confidently will show that you're serious about the role and understand the industry.
✨Show Off Your Customer Service Skills
Prepare examples of how you've built relationships with stakeholders in the past. K2 values strong customer service, so be ready to share specific instances where you’ve gone above and beyond to help clients or colleagues.
✨Be Organised and Detail-Oriented
Since the role involves a lot of administration and attention to detail, come prepared to discuss how you manage your tasks and ensure accuracy in your work. You might even want to bring a planner or digital tool to demonstrate your organisational skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about K2's approach to client relationships or how they handle challenges in global relocations. This shows your interest in the company and helps you gauge if it’s the right fit for you.
