Business Administration Apprenticeship - Heathrow Shared Apprenticeship Scheme in Hounslow

The Heathrow Shared Apprenticeship Scheme is one of the UK’s most exciting apprenticeship programmes. The scheme provides career changing opportunities for residents close to the airport.

Administrators, sometimes known in construction settings as Document Control officers, need a broad range of skills to work efficiently and to help increase business productivity. The function is integral to any construction organisation as they process and manage various procedures, paperwork, communications, permits, orders, etc.

Duties typically include:

• Using content management systems to maintain internal databases;
• Organising and storing paperwork, documents and computer-based information;
• Devising and maintaining office systems;
• Booking rooms, attending meetings, taking minutes and keeping notes;
• Managing and maintaining budgets, as well as invoicing;
• Liaising with staff in other departments and with external contacts;
• Ordering and maintaining stationery and equipment;
• Sorting and distributing incoming post and organising and sending outgoing post;
• Photocopying and printing various documents, sometimes on behalf of other colleagues;
• Organising & Delivering Site Inductions;
• Collecting and Storing Health & Safety documentation;
• Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases.

Office-Based Role - This role involves prolonged periods of desk-based work, computer use, and telephone communication within an office environment. K10 Apprenticeships will consider reasonable adjustments where possible to support individuals in carrying out the essential duties of the role.

Typical Work Pattern: 40 hours p/w with start time typically between 07:00 & 08:00 inclusive of paid 8 hours at college.

Person Specification

• A ‘can do’ attitude – willing to get stuck in, take accountability for decisions and actions and who takes pride in their work;
• A love of variety in a role and ability to adapt to a dynamic, fast-paced working environment;
• Ability to quickly prioritise tasks and the initiative to dive head-first into problem solving;
• Excellent communication and collaboration skills and enjoy working with multiple teams;
• Ability to analyse and interpret information and effectively communicate this to different team members and audiences;
• Ability to travel freely across our patch to visit different sites and travel to training days;
• Curiosity to learn quickly in a reactive and dynamic working environment;
• Ability to work in all weather conditions to serve our customers and protect the environment;
• Able to understand and follow health and safety protocols.

Qualifications required/desirable

English and Maths at GCSE Grade 3 or above, or Functional Skills at Level 1 or above. The information/qualifications you provide on your CV will be verified; any inaccuracies will have a negative impact on your application.

Desired Requirements

It will be an advantage if you have some previous related work experience and you should be confident using ICT and Microsoft Office.

Key Training/College Information

K10 will enrol you to the Level 3 Business Administration course and fund your qualifications through an accredited training provider. The apprenticeship duration is 18 months with an additional 3 months for your End Point Assessment (EPA). To start this apprenticeship, you’ll need to be:

• living in England for the last 3 years and have right to work status;
• not enrolled on any other courses;
• 18+ due to site H&S rules.