At a Glance
- Tasks: Manage patient appointments, handle calls, and maintain medical records in a busy healthcare environment.
- Company: Join a supportive healthcare team dedicated to patient care and community service.
- Benefits: Flexible hours, competitive pay, and valuable experience in the medical field.
- Other info: Opportunity for growth and learning in a dynamic healthcare setting.
- Why this job: Make a difference in patients' lives while gaining essential administrative skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 9.9 - 12.1 £ per hour.
Duties and responsibilities
- Opening up/locking up of Site premises (where applicable) and maintaining security in accordance with Site Protocols.
- Maintaining and monitoring the appointments system.
- Managing the e-consult triage system.
- Document scanning.
- Processing referrals and letters.
- Calling patients and booking appointments.
- Processing telephone requests for appointments, ensuring callers are directed to the appropriate healthcare professional.
- Updating patient records, recording information in accordance project guidelines.
- Taking messages and passing on information.
- Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers.
- Dealing with clinical waste.
- Participate in team meetings and contribute to process improvement initiatives.
- Monitor the effectiveness of the appointment system and report any problems or variations to the lead/Practice Manager.
- Work closely with other staff members to ensure smooth operations.
- Participate in various pilot initiatives as requested.
- Provide exceptional service to patients and external contacts, addressing their needs and concerns promptly.
- Maintain a calm and helpful demeanour, especially in high pressure situation.
Any other ad-hoc duties that may be allocated.
Management of Medical records
- Registering patients on EMIS community.
- Schedule reschedule and cancel patient appointments ensuring efficient use of time and resources.
- Answer and direct incoming telephone calls from patients, GP practices, and outside agencies in a professional and courteous manner.
- Respond to enquiries, take messages, and ensure timely communication of information to the appropriate personnel.
- Maintain accurate and up-to-date patient records, including personal details, appointment history and medical information as required.
- Create and send Discharge Summaries and other investigation forms/referral electronically to GP Practices.
- Contribute in conducting audits.
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Part-time Medical Receptionist/Administrator in London employer: K & W Healthcare
K & W Healthcare is an exceptional employer located in the vibrant Greater London area, offering a supportive work culture that prioritises employee well-being and professional growth. With a focus on delivering outstanding patient care, employees benefit from comprehensive training opportunities and a collaborative environment that encourages innovation and process improvement. Join us to be part of a dedicated team that values your contributions and fosters a rewarding career in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Part-time Medical Receptionist/Administrator in London
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Part-time Medical Receptionist/Administrator in London
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at K & W Healthcare, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at K & W Healthcare
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at K & W Healthcare.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at K & W Healthcare.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at K & W Healthcare can really resonate with interviewers and show your commitment to the field.
