At a Glance
- Tasks: Manage outsourced services like cleaning and security while leading a motivated team.
- Company: Join a dynamic company focused on delivering high-quality services across diverse estates.
- Benefits: Enjoy a collaborative work culture with opportunities for professional growth and development.
- Why this job: Be part of a team that values excellence and compliance, making a real impact in service delivery.
- Qualifications: Proven experience in contract management and H&S accreditation (ideally IOSH) required.
- Other info: Contact us now for more details about this exciting opportunity!
The predicted salary is between 36000 - 60000 £ per year.
We are supporting the search for a Soft Service Professional who holds proven experience in delivering quality services across mixed estates.
This key position will report to the Operations Manager and manage outsourced service partners to deliver services across cleaning, security, landscaping, window cleaning and service yard areas.
- Candidates will hold proven experience, key areas include:
- Leading and motivating teams to provide high end services
- Driving a 'one team' ethos
- Budget monitoring and reporting
- Ensure full compliance across all areas
- Being a key part of the estate operation delivery
- Conduct regular inspections and resolve any issues effectively and promptly
- Working with the wider teams
- Supporting the Operations Manager with the wider business strategies and KPIs
Candidates will hold proven experience across high end contract management delivery, along with H&S (ideally IOSH) accreditation.
Contact me now for further details.
Soft Services Assistant Manager employer: K L Recruitment Solutions Ltd
Contact Detail:
K L Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Soft Services Assistant Manager
✨Tip Number 1
Familiarise yourself with the specific services mentioned in the job description, such as cleaning, security, and landscaping. Understanding these areas will help you speak confidently about your experience and how you can enhance service delivery.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've motivated teams in the past. Be ready to discuss how you foster a 'one team' ethos and how that has positively impacted service quality.
✨Tip Number 3
Brush up on your budget management skills. Be prepared to discuss how you've monitored budgets and reported on financial performance in previous roles, as this is crucial for the Soft Services Assistant Manager position.
✨Tip Number 4
If you have IOSH accreditation, make sure to mention it during your discussions. If not, consider obtaining it or at least familiarising yourself with health and safety regulations relevant to the role, as compliance is a key responsibility.
We think you need these skills to ace Soft Services Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing outsourced service partners and delivering high-quality services. Use specific examples that demonstrate your leadership skills and ability to drive a 'one team' ethos.
Craft a Strong Cover Letter: In your cover letter, emphasise your proven experience in budget monitoring and compliance. Mention how you have successfully resolved issues in previous roles and how you can contribute to the estate operation delivery.
Highlight Relevant Qualifications: If you hold an H&S accreditation like IOSH, be sure to mention it prominently in your application. This will show that you are qualified to ensure compliance across all areas of the role.
Showcase Team Collaboration: Provide examples of how you have worked with wider teams in past positions. This could include any strategies you implemented to improve team performance or collaboration, which aligns with the job's requirements.
How to prepare for a job interview at K L Recruitment Solutions Ltd
✨Showcase Your Leadership Skills
As a Soft Services Assistant Manager, you'll need to lead and motivate teams. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your ability to inspire and drive a 'one team' ethos.
✨Demonstrate Budget Management Experience
Since budget monitoring is a key responsibility, come equipped with examples of how you've effectively managed budgets in previous roles. Discuss any strategies you implemented to stay within budget while maintaining high service quality.
✨Emphasise Compliance Knowledge
Compliance is crucial in this role. Familiarise yourself with relevant regulations and standards, and be ready to discuss how you've ensured compliance in past positions. This will show your understanding of the importance of safety and quality in service delivery.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding inspections and issue resolution. Think of scenarios where you've had to address challenges promptly and effectively, and be ready to explain your thought process and actions.